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Location: Anchorage, AK
Application Deadline: None
Type: Not specified
Career Level: Entry Level
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No




The Hotel Group KEY 3 - SERVICE is our business. Team Members are expected to anticipate our guest's needs and help them in any way we can by practicing our Hospitality Culture - "Lead Us Towards Hospitality Greatness". Every Team Member is expected to know and use the Key 3:

Acknowledge & Smile
Anticipate & Deliver
Sincerely Thank

Provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. When assigned to guestrooms, replaces linens, replenishes amenities and makes beds.


  1. Greets guests and responds to special requests
  2. May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices
  3. Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate
  4. Cleans guestrooms to the level of standards set by the Hotel, including stripping of soiled items and trash, bed making, cleaning bathrooms, vacuuming, dusting and replacing amenities and supplies
  5. Removes all dirty glassware, coffee presses, and tea vessels from guest room to location specified by supervisor and replaces with clean glassware needed.
  6. Removes all Room Service related trays and/or dishes from guest room to location specified by supervisor
  7. Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides
  8. Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators
  9. Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis
  10. Properly handles lost and found items in accordance with department policies and security procedures
  11. Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service


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