Job Duties & Responsibilities Exceptional insurance claims handling is one of the key ways that GEICO stands out from our competition! Our professional Claims Representatives are the first point of contact for customers involved in accidents and deliver on GEICO's promise to be there when they need us most.
Accidents and natural disasters are traumatic experiences, and it takes a special person to empathize and provide outstanding customer service during these situations. Through our industry-leading, paid training, we'll teach you the fundamentals of insurance claims handling. After training, you will assist customers throughout the claims process and settle undisputed non-injury claims.
- High school diploma or equivalent
- Good customer service skills or prior experience
- Demonstrated timely, consistent job attendance history
- Solid computer, grammar and multi-tasking skills
- Strong attention to detail, time management and decision-making skills
- Must be comfortable working in a fast-paced, high-volume call center
- We provide on-going training to help you learn your job
- We encourage professional development through GEICO University, our companywide training and development program
- We provide constant coaching and feedback to help you develop your skill
- We offer opportunities to advance your career and become a lead, coach, trainer, or supervisor
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