Jobs at Aspect Software

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Principal Project Manager

Aspect Software - Na

SPECIALIZED KNOWLEDGE & SKILLS Demonstrated competency in decision making and problem solving; resource management; conflict management; leadership; and planning, prioritizing and goal setting. Ability to communicate complex information to customers, internal resources, vendors, and partners at all organizational levels. Strong customer servi...

2017 Graduate Customer Care Engineer Programme

Aspect Software - Middlesex, United Kingdom

Specialized Knowledge & Skills Understanding of computers, networks, operating systems, databases and telephony. Demonstrated critical analysis and ability to learn complex software and troubleshooting tools. Strong customer service etiquette, teamwork and ability to communicate technical issues in simple terms. Professional demeanour...

Team Lead - Cloud Billing

Aspect Software - Bangalore, India

SPECIALIZED KNOWLEDGE & SKILLS Knowledge of Salesforce and NetSuite. Ability to timely communicate complex information to line management and Sales as needed. Strong customer service, communication and teamwork skills. Professional demeanor to maintain and enhance relationships. Gains exposure to more complex aspects of position, such ...

Windows Systems Engineer

Aspect Software - Bangalore, India

Required: 4+ years of experience working with networks (servers or network devices). 4+ years experience with monitoring and performance systems. Working knowledge of the Windows operating system. Experience with Windows server technologies. Candidates are expected to exhibit good judgment in all cases. Ability to lift ...

Senior PS Business Application Consultant

Aspect Software - Na

SPECIALIZED KNOWLEDGE & SKILLS Working knowledge of one or more Aspect core products. Demonstrated high level of competency in one or more Aspect core product. A general knowledge of overall contact center operations and basic knowledge in one or more contact center business process. (e.g. Customer Services, Collections, Sales, Workforce Optim...

Change Management Specialist

Aspect Software - Orlando, FL

SPECIALIZED KNOWLEDGE & SKILLS Excellent written and oral communication skills The ability to influence and lead Knowledge of Change Management frameworks such as ITIL Broad knowledge of business process Familiar with business transformation implementations Familiar with managing pre and post event reporting Exc...

Senior PS Business Application Consultant

Aspect Software - Na

SPECIALIZED KNOWLEDGE & SKILLS Working knowledge of one or more Aspect core products. Demonstrated high level of competency in one or more Aspect core product. A general knowledge of overall contact center operations and basic knowledge in one or more contact center business process. (e.g. Customer Services, Collections, Sales, Workforce Optim...

Sr. Customer Care Engineer

Aspect Software - Brentwood, TN

SPECIALIZED KNOWLEDGE & SKILLS Demonstrated competency in supporting main Aspect products and strategy. Demonstrated competency related to PCs, Networks, OS platforms, databases, telephony, software applications, third party trouble identification, and ACDs. Demonstrated ability to learn complex software tools quickly and explain those concept...

Solutions Architect

Aspect Software - Na

SPECIALIZED KNOWLEDGE & SKILLS Highly specialized level of expertise in Aspects products and services. Ability to communicate complex information to customers/prospects. Strong customer service and teamwork skills. Professional demeanor to maintain and enhance relationships. Strong knowledge of systems architecture covering the...

Customer Care Engineer

Aspect Software - Brentwood, TN

SPECIALIZED KNOWLEDGE & SKILLS Understanding of PCs, Networks, OS platforms, databases, telephony, software applications, and ACDs. Demonstrated ability to learn complex software tools quickly. Strong customer service and teamwork skills. Professional demeanor to maintain and enhance customer relationships. Ability to use professional ...

Sr. Customer Care Engineer

Aspect Software - Mexico City, Mexico

SPECIALIZED KNOWLEDGE & SKILLS Understanding of PCs, Networks, OS platforms, databases, telephony, software applications, third party trouble identification, and ACDs. Demonstrated ability to learn complex software tools quickly. Excellent customer service and teamwork skills. Excellent written and verbal communication skills. <...

Application Support Engineer

Aspect Software - Middlesex, United Kingdom

SPECIALIZED KNOWLEDGE & SKILLS Aspect is looking for general IT skills rather than specific product knowledge. Aspect understands that candidates will not have experience of all the key technologies but exposure to any of the following will give you a good head start: SQL Server - Versions from 2005 onwards Windows Server and Client - All versio...

Technical Support Engineer

Aspect Software - Middlesex, United Kingdom

SPECIALIZED KNOWLEDGE & SKILLS Aspect is looking for general IT skills rather than specific product knowledge. Aspect understands that candidates will not have experience of all the key technologies but exposure to any of the following will give you a good head start: SQL Server - Versions from 2005 onwards Windows Server and Client - All versio...

Sr. Professional Services Consultant

Aspect Software - Bangalore, India

JOB REQUIREMENTS Minimum 12+ years of relevant experience. Bachelor's degree in relevant field or relevant job experience. Ability to pass a background and drug screening check. Travel requirements up to 40% annually. After hours work as required.

Project Consultant

Aspect Software - Bangalore, India

SPECIALIZED KNOWLEDGE & SKILLS Knowledge of Oracle ERP System. Ability to timely communicate complex information to line management and Sales as needed. Strong customer service, communication and teamwork skills. Professional demeanor to maintain and enhance relationships. Gains exposure to more complex aspects of position, such as SOX...