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Client Centre Exec-Service

Standard Chartered Bank - Shenzhen Shi, China

职称 : 香港区电话银行客户服务主任 工作地区 : 深圳 工作范畴: 透过客户来电, 支援及处理客户的查询为此职位之主要目的。 主要工作职责/挑战: 传递销售与服务 1. 确保提供专业, 有效率及高素质的服务给客户。 2. 接受和执行客户指示 3. 确保有效地解决客户的疑问和投诉 4. 交互销售银行的附加产品和服务。 5. 为改善日后服务,收取客户意见 6. 纪录客户致电原因及处理安排 7. 保留客户, 减低流失 8. 达致效率标准 9. 从上司的训练和员工简报中, 吸取产品知识和服务技巧。 交易处理种类 1. 解答客户查询 2. 执行 / 处理客户指示或要求 3. 处理客户投...

Client Centre Exec-Service

Standard Chartered Bank - Shenzhen Shi, China

职称 : 香港区电话银行客户服务主任 工作地区 : 深圳 工作范畴: 透过客户来电, 支援及处理客户的查询为此职位之主要目的。 主要工作职责/挑战: 传递销售与服务 1. 确保提供专业, 有效率及高素质的服务给客户。 2. 接受和执行客户指示 3. 确保有效地解决客户的疑问和投诉 4. 交互销售银行的附加产品和服务。 5. 为改善日后服务,收取客户意见 6. 纪录客户致电原因及处理安排 7. 保留客户, 减低流失 8. 达致效率标准 9. 从上司的训练和员工简报中, 吸取产品知识和服务技巧。 交易处理种类 1. 解答客户查询 2. 执行 / 处理客户指示或要求 3. 处理客户投...

Client Services Manager, Private Banking

Standard Chartered Bank - Hong Kong

Standard Chartered is a leading international banking group operating for over 150 years in Asia, Africa and the Middle East. We've built a successful and sustainable business by playing a fundamental role in economies, helping people and businesses grow and achieve their aspirations. With over 89,000 employees representing 127 nationalities, we value the diversity and unique perspectives among...

Relationship Manager, International Clients

Standard Chartered Bank - Singapore, Singapore

Standard Chartered is a leading international bank operating in some of the most dynamic markets in the world, in Asia, Africa and the Middle East. Our successful and sustainable business is built on doing tangible, long term good for our people, our customers and the communities we serve.Job DescriptionAs a Relationship Manager, International Clients at Standard ...

Associate Director, FCC Advisory, Trade & ABC

Standard Chartered Bank - Taipei

* Provides advice to the Trade business, which includes local Trade Operations, regarding financial crime risks and controls. * Reviews new Trade products and initiatives in the local market and recommends solutions to address any risks. * Reviews existing Trade product CAs against the FCC Global Product Risk Assessment and recommend solutions to address any local risks. ...

Head of Term - TCG

Standard Chartered Bank - Kuala Lumpur, Malaysia

Support the global exchange traded derivatives (ETD) business involving Futures, Options and Cleared Swaps transaction management and exception resolution. Reconcile trade portfolio, identify and resolve exceptions with counterparties to comply with Dodd Frank and EMIR portfolio reconciliation and dispute resolution rules. Support the global Interest Rate Derivativ...

Officer / Assistant Manager, Client Due Diligence, Private Banking

Standard Chartered Bank - Hong Kong

Account Management Assist Department Head to provide advice and training for Front Office in matters and the Account Management team related to account opening, client due diligence and maintenance to minimise error / rejection rates and ensure effective processing in agreed cycle times Perform first line of quantity checks of completed Account Opening Documents (A...

Client Centre Exec-Service

Standard Chartered Bank - Shenzhen Shi, China

职称 : 香港区电话银行客户服务主任 工作地区 : 深圳 工作范畴: 透过客户来电, 支援及处理客户的查询为此职位之主要目的。 主要工作职责/挑战: 传递销售与服务 1. 确保提供专业, 有效率及高素质的服务给客户。 2. 接受和执行客户指示 3. 确保有效地解决客户的疑问和投诉 4. 交互销售银行的附加产品和服务。 5. 为改善日后服务,收取客户意见 6. 纪录客户致电原因及处理安排 7. 保留客户, 减低流失 8. 达致效率标准 9. 从上司的训练和员工简报中, 吸取产品知识和服务技巧。 交易处理种类 1. 解答客户查询 2. 执行 / 处理客户指示或要求 3. 处理客户投...

Client Centre Exec-Service

Standard Chartered Bank - Shenzhen Shi, China

职称 : 香港区电话银行客户服务主任 工作地区 : 深圳 工作范畴: 透过客户来电, 支援及处理客户的查询为此职位之主要目的。 主要工作职责/挑战: 传递销售与服务 1. 确保提供专业, 有效率及高素质的服务给客户。 2. 接受和执行客户指示 3. 确保有效地解决客户的疑问和投诉 4. 交互销售银行的附加产品和服务。 5. 为改善日后服务,收取客户意见 6. 纪录客户致电原因及处理安排 7. 保留客户, 减低流失 8. 达致效率标准 9. 从上司的训练和员工简报中, 吸取产品知识和服务技巧。 交易处理种类 1. 解答客户查询 2. 执行 / 处理客户指示或要求 3. 处理客户投...

DevOps Engineer

Standard Chartered Bank - Singapore, Singapore

Background The Wealth Management group is modernizing SCB's DevOps and testing capability with a focus on efficiency, automation, and improved transparency. The new DevOps pipeline will run from requirement, user story, and task management in JIRA, through source control, to automated build and packaging, to automated provisioning of cloud-based environments, to automated deploy, and test execu...

Associate, Communications

Standard Chartered Bank - Taipei

Roles and Responsibilities: - Responsible for driving and delivering internal communications strategies for Taiwan, ensuring a consistent and aligned message with Group, regional and Taiwan CEO and business agenda. - Develop and execute internal communication strategies and plans to enhance employee engagement with corporate agenda and generate emotional attachment with the Bank. - ...

Head, Policy Analytics, HK Hub

Standard Chartered Bank - Hong Kong

Standard Chartered is a leading international banking group committed to building a successful and sustainable future for our people, our customers and the communities we serve. With 1,700 branches and offices in 68 markets in Asia, Africa and the Middle East, we offer exciting and challenging international career opportunities to over 89,000 employees.Job Description

Cross border Proposition Business, Associate Director/Director

Standard Chartered Bank - Shanghai, China

Role * Deliver end to end International Banking Proposition on Priority Segment * Develop International Banking proposition capabilities; cross border transaction and wealth management platforms, product offerings between CN and HK, Marketing plans and frontline sell activities * Lead Bi-weekly International Banking proposition work stream with CN and HK on International Banking pro...

Assistant Manager, Credit Initiation

Standard Chartered Bank - Singapore, Singapore

Credit assessment, evaluation and approval of lending under Product Programme applications (Retail Mortgage Loan, Credit Card, Wealth Lending and Auto Loans inclusive) with calculated credit risk by prudently evaluating and approving such applications in a timely and accurate manner Ensure approvals are within the policies as established by the regulatory bodies and internal...

Collections, Assistant Manager

Standard Chartered Bank - Ho Chi Minh City, Vietnam

Management of products delinquency and bad debt within targets and budget Efficiency, productivity, staff development and achievement of performance standards. Providing administrative & operational support to facilitate collections effectiveness, productivity and process control risk management for the Collections and Recoveries Unit Key ...