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Service Excellence Manager-Regional
Valley Bank - Moonachie, NJ
Responsibilities include, but are not limited to: At the direction of the Division Head, must have the ability to travel to various branch locations to provide coverage which will continue to ensure high levels of customer service within the branch network. Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. ...
Service Excellence Manager I- Bay Ridge
Valley Bank - Brooklyn, NY
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager-Regional
Valley Bank - Dover, NJ
Responsibilities include, but are not limited to: At the direction of the Division Head, must have the ability to travel to various branch locations to provide coverage which will continue to ensure high levels of customer service within the branch network. Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. ...
Specialized Loan Servicing Specialist
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Coordinate with internal and external third-party resources in performing the day-to-day operations of loan and agency servicing, participations servicing, and/or swap loan servicing for the bank's portfolio. Ensure assigned specialized loans are serviced properly and efficiently through diligent monitoring of requests and stric...
Sr Trsry Mgmt Svc Excel Specl, St. Petersburgh, FL
Valley Bank - St. Petersburg, FL
Responsibilities include, but are not limited to: Act as the day-to-day client contact for services relating to Treasury Products. Onboard and train commercial clients with all Treasury products to include complex implementations such as but not limited to FTP, BAI, Positive Pay, and ACH. Provide first level support to internal/external customer support for all Treasu...
Financial Allocations Manager
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Develop and implement allocation methodologies, models, and frameworks to guide allocation decisions. Establish allocation criteria, cost drivers, and allocation bases to allocate costs in a transparent and consistent manner. Monitor cost allocation performance against established criteria, budgetary targets, and financ...
PERSONAL BANKER
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Sebastian, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - St. Petersburg, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Cliffside Park, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Moonachie, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Belleville, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
AML Investigator
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Review and analyze alerts generated by the Bank's electronic monitoring software to make a determination as to whether activity warrants further review. Review and analyze internal AML reports, draw conclusions and make recommendations regarding the need for further investigation. Research and analyze customer activity compared ...
Client Experience Specialist - LA or Palo Alto, CA
Valley Bank - Los Angeles, CA
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
