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Head of Deposit/Payment Strategy-Consumer
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Identify market opportunities and customer needs to improve existing products and develop new services and products. Manage the complete product lifecycle, from initial research to launch and post-launch evaluation. Establish product strategy and manage goals for product promotions and sales campaigns along with trackin...
Head of Deposit/Payment Strategy-Small Business
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Identify market opportunities and customer needs to improve existing products and develop new services and products. Manage the complete product lifecycle, from initial research to launch and post-launch evaluation. Establish product strategy and manage goals for product promotions and sales campaigns along with trackin...
Product Specialist, ACH
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Processes all new Partner Banking clients, including but not limited to onboarding into multiple systems, exposure structures, testing for payment and file processing formats. Prepare effective internal documentation of Partner Banking processing ensuring Nacha and regulatory compliance. Maintain and service assigned Pa...
Private Banking Officer III
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Manages the retention and expansion of existing client relationships through a contact strategy and ongoing review the clients banking needs. Build, promote and maintain adequate pi...
Loan Servicing Specialist
Valley Bank - West Palm Beach, FL
Responsibilities include but are not limited to: Research missing or misapplied loan payments. Process loan payment reversals. Provide payoff letters. Handle customer inquiries or research. Assist Lender's to resolve customer complaints or issues. Answer incoming customer phone calls. Perform maintenance on payment schedules, rates ...
Enterprise Vendor Mgmt Performance Manager
Valley Bank - Morristown, NJ
The Enterprise Vendor Mgmt. Performance Manager will be responsible for vendor service delivery governance, overseeing the performance of contracted vendors across the enterprise in support of the organization's strategic Vendor Management Program. They act as a conduit between Valley Relationship Managers and Vendors with responsibility to evaluate vendor performance and assess compliance-to-c...
PERSONAL BANKER
Valley Bank - Maplewood, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Sr. Business Analyst, Technology & Transformation
Valley Bank - St. Petersburg, FL
Responsibilities include, but are not limited to: Lead the work of the Business Process Analyst team -- Assist in the training, mentoring, interviewing and performance feedback of staff. Document business and functional requirements, including current state and target process and data flow in relation to projects impacting Dep Ops. Implement process improvements, quantify and ...
Seasonal Personal Banker
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. Sells money orders and cashiers' checks. Performs duties...
Personal Banker- Rock
Valley Bank - North Plainfield, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Personal Banker- Grand Avenue
Valley Bank - Park Ridge, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Jr Treasury Specialist - St. Petersburg, FL
Valley Bank - St. Petersburg, FL
Responsibilities include, but are not limited to: Act as the day-to-day client contact for services relating to Treasury Products. Onboard and train commercial clients with the following Treasury products; Online banking with wires, Remote Deposit Capture, Bill Pay, and other products as assigned. Provide first level support to internal/external customer support for a...
Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Head of Hosted Technology Services
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Build best in class technical Platform and Infrastructure solutions on a hybrid Cloud to address requirements for scalability, reliability, security, and performance. Work across geographically dispersed and integrated project teams to develop the strategy, architecture, roadmaps, design, and implementation of Cloud Platform & I...
