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Service Excellence Manager (Assistant Branch Manager)
Valley Bank - Jacksonville, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Market Manager (Bank Branch Manager)
Valley Bank - Jacksonville, FL
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
AML Investigator
Valley Bank - Aventura, FL
Responsibilities include but are not limited to: Review and analyze alerts generated by the Bank's electronic monitoring software to make a determination as to whether activity warrants further review. Review and analyze internal AML reports, draw conclusions and make recommendations regarding the need for further investigation. Research and analyze customer activity compared ...
PERSONAL BANKER
Valley Bank - Tampa, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
AML Investigator
Valley Bank - Aventura, FL
Responsibilities include but are not limited to: Review and analyze alerts generated by the Bank's electronic monitoring software to make a determination as to whether activity warrants further review. Review and analyze internal AML reports, draw conclusions and make recommendations regarding the need for further investigation. Research and analyze customer activity compared ...
Retail Associate Trainee (Entry Level Retail Banker)
Valley Bank - Winter Park, FL
Responsibilities include, but are not limited to: Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. Sells money orders and cashiers' checks. Performs duties...
PERSONAL BANKER
Valley Bank - Clearwater, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Client Experience Specialist
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Senior Personal Banker
Valley Bank - Clearwater, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Retail Business Development Officer
Valley Bank - Estero, FL
Responsibilities include but are not limited to: Delivers and Sells a full range of branch banking services to individuals, businesses and municipalities. Independently develops and implements strategic business plans with Head of Retail Sales' approval which are consistent with Valley's corporate direction and result in achieving key performance indicators (i.e.: targeted loa...
Retail Sales & Service Implementation Manager
Valley Bank - West Palm Beach, FL
Responsibilities include but are not limited to: Develops, implements, and drives the sales initiatives of the Retail bank system to promote increased production, providing sales tips and direction to staff and identify all cross-sell opportunities. Spearheads the development, communication, and implementation of effective growth strategies and processes. Responsible ...
Fraud Investigator
Valley Bank - Pembroke Pines, FL
Responsibilities include, but are not limited to: Open and manage cases for all fraud types and any suspected or confirmed fraudulent activity reported by bank employees, customers, or other persons, in the FRM case management system. Prepare Suspicious Activity Reports in compliance with applicable regulations. Collaborate with members of FRM to assist with the succe...
PERSONAL BANKER
Valley Bank - Bonita Springs, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Business Banker - Tampa, FL
Valley Bank - Tampa, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
PERSONAL BANKER
Valley Bank - Lake Mary, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
