Jobs at Aspect Software

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Linux Systems Engineer

Aspect Software - Orlando, FL

Looking for a great company to leverage your systems engineering skills? Ready to advance your career and work with real cloud networks? If you would enjoy working with carrier-grade and enterprise cloud software deployments, then we want to talk. Aspect is looking for a Systems Engineer to join the Cloud Operations team in Orlando, Florida. We are looking for the best candidates...

Senior Software Engineer

Aspect Software - Orlando, FL

Job Description The Infrastructure Engineering team is looking for a software engineer to join us in building the backbone of Aspect's cloud oriented product portfolio. Provisioning, messaging, billing, and identity management are just a few things we are undertaking on a new level. As we build these systems, we are enabling the company's interaction management product...

Windows Systems Engineer

Aspect Software - Galway, Galway

Looking for a great company to leverage your network and systems administration skills? Ready to advance your career and work with real networks? Tired of just putting in your time at your boring desktop support job? If you would enjoy working with carrier-grade and enterprise networks, then we want to talk. Aspect is looking for full-time Engineers to join our Hosting Operations team in Gal...

Principal Engineer -Software Automation

Aspect Software - Claregalway, Galway

GENERAL SCOPE SUMMARY Fantastic Opportuntiy to join our expanding RD centre in Galway. With coordination and direction from management, a Principal Engineer is a primary developer for a product component, responsible for design, documentation, implementation, unit testing and defect fixing of new and existing products. The Principal Engineer will be responsibl...

C# Engineer Software QA

Aspect Software - Claregalway, Galway

GENERAL SCOPE SUMMARY The Senior Engineer, QA is a team member for development of tests for a specific product component. Works with more Principal and Higher level QA Engineers for direction and task assignments. Reviews test cases and plans with other QA members. May automate existing test cases. PRIMARY ROLE RESPONSIBILITIES

Delivery Solutions Architect

Aspect Software - Orlando, FL

Work with IVR and multichannel technologies to expand our Customer Experience Team in the US. Serve as the technical interface between the customer and Aspect to deliver Customer Obsession with every project and supports our channel partners in their delivery of our solutions. Interact with partners and customers to strategically integrate Aspect Cloud solutions into their environments lever...

Global PMO Director

Aspect Software - Orlando, FL

PRIMARY ROLE RESPONSIBILITIES The primary job function is to manage a program office for managed services. In that function, the Director will: The Director has complete authority and responsibility to deliver all post sale Hosted and Managed services to Customer. Manage the overall relationship between Aspect and its customers.

RVP, Aspect Customer Care, APAC

Aspect Software - Bengaluru, KA

GENERAL SCOPE SUMMARY Provides strategic leadership and direction for the delivery of pre- and post-sales services and support to clients/customers. Manages all facets of customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy. Analyzes operational processes, escalation pro...

Engineer - Test Automation

Aspect Software - Bengaluru, KA

PRIMARY ROLE RESPONSIBILITIES Tests product functionality. Develops, documents, maintains test automation scripts on the basis of Feature Chapters. Creates bug tickets as appropriate when problems are identified, providing all relevant information needed for analysis. Works collaboratively with developers in resolving issues. In thi...

Analyst, Order Management Business Process Team

Aspect Software - Bengaluru, KA

GENERAL SCOPE SUMMARY Ensures all BPT sales orders are prepared and processed in an efficient and accurate manner and that delivery deadlines are met. Professional: Follows established policies and procedures in the order process for complex or on some larger, more complex accounts. Interface with various departments to resolve issues related to configura...

Sr Principal Engineer QA

Aspect Software - Brentwood, TN

GENERAL SCOPE SUMMARY The Sr. Principal Engineer, QA or Technical Lead, acts as a testing lead by working with other QA Engineers to determine test coverage and testing activities. Understands the component / product sets across the entire product suite, and can represent QA interests during cross-functional activities. Works in a fast-paced, nimble scrum team...

Web App Developer

Aspect Software - Claregalway, Galway

GENERAL SCOPE SUMMARY With coordination and direction from management, a Principal Engineer is a primary developer for a product component, responsible for design, documentation, implementation, unit testing and defect fixing of new and existing products. The Principal Engineer will be responsible for handling critical customer problems in real-time and develo...

Graduate Web App Developer

Aspect Software - Claregalway, Galway

GENERAL SCOPE SUMMARY We are looking to hire a Web Application Developer to join our Quality Management Product suite. The Web Application Developer will be a developer for a product components, responsible for design and implementation of components for a large scale enterprise web application.

Developer Intern

Aspect Software - Saint Charles, MO

Developing knowledge of basic technology foundations in application, database, and infrastructure. Ability to communicate complex information to team members by demonstrating good judgment in selecting the proper mode of communication, good listening skills, and can write effectively. Strong customer service and teamwork skills. Professional demeanor to maintain and enha...

IT Project Manager

Aspect Software - Phoenix, AZ

The Project Manager's primary responsibility is to facilitate and lead project teams in strategic and enterprise projects. He/she will be responsible for leading projects from inception to implementation, managing resources, budget, schedules, deliverables, and quality. The ideal candidate will be detail-oriented and adaptable, expert understanding of project management methodology with exce...