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Customer Success Manager
ResultsCX - Pasig, NCR, Philippines
Description Customer Success Manager Full Location: Pasig - PH The Customer Success Manager has ownership of the customer success initiatives and be the advocate for a customer-first approach to business. The Customer Success (CS) Manager will ensure the long-term sustainability and profitability of the CS initiative, carefully watching each ...
Real Time Analyst
ResultsCX - Lipa, Calabarzon, Philippines
Description Real Time Analyst Full Location: Lipa - PH Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. ...
Manager, Operations
ResultsCX - Pasig, NCR, Philippines
Description Manager, Operations Full Location: Pasig - PH As Manager, Operations in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable to ...
Sourcing Associate - Seasonal
ResultsCX - Manila, NCR, Philippines
Description Full Location: Metro Manila - PH Sourcing Associate - Seasonal Our Sourcing Associate - Seasonal is responsible for evaluating, analyzing, implementing, and administering sourcing initiatives to generate quality leads and drive interest from potential talents. We expect greater of ourselves... What's Your Greater? Come ...
Quality Assurance Analyst - Seasonal
ResultsCX - Lipa, Calabarzon, Philippines
Description Quality Assurance Analyst - Seasonal Full Location: Lipa - PH We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance Analyst - Seasonal will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality sta...
Real Time Analyst
ResultsCX - Bengaluru, KA, India
Description Real Time Analyst Full Location: Bengaluru - IN Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals.
Senior HR Specialist - Seasonal
ResultsCX - Pasig, NCR, Philippines
Description Full Location: Pasig - PH Senior HR Specialist - Seasonal The Senior HR Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Senior HR Specialist - Seaso...
Human Resources Specialist - Seasonal
ResultsCX - Pasig, NCR, Philippines
Description Human Resources Specialist - Seasonal Full Location: Pasig - PH The Human Resources Specialist - Seasonal provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Human Resources ...
Sr. Manager, Talent Acquisition
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Full Location: Lapu-lapu - Philippines Sr. Manager, Talent Acquisition The #Ja-job_title role will be responsible for attending all site meetings to gather information on recruitment assignments and to validate hiring goals by client and location(s). Work with the Sr. Sourcing Manager to ensure all insights about recruitment proje...
Manager, Training
ResultsCX - Orlando, FL
Description Full Location: Orlando - US Manager, Training The Manager, Training is primarily responsible for the client relationship and execution of client expectations within the training environment. The top focus of the Manager, Training is to identify training needs based on gap analysis and create short-term and long-term strategic plans...
IT Solutions Architect
ResultsCX - Bengaluru, KA, India
Description IT Solutions Architect Full Location: Bengaluru - IN Our IT Solutions Architect is responsible for supporting the organizations computer systems by troubleshooting and resolving errors. When not resolving issues the IT Solutions Architect will assist the IT team by contributing to product development and improving process. W...
Governance, Risk, & Compliance Associate
ResultsCX - Pasig, NCR, Philippines
Description Governance, Risk, & Compliance Associate Full Location: Pasig - PH Our Governance, Risk, & Compliance Associate responsible for coordinating the ongoing enhancement of the Security Risk and Control Assessment Processes to ensure alignment with established industry standard metrics. Working in this role you will provide support for...
Supervisor, Training
ResultsCX - Manila, NCR, Philippines
Description Full Location: Manila - PH Supervisor, Training The Supervisor, Training is primarily responsible for the quality of each trainer in the training room. The top focus of a Supervisor, Training is the development of each Trainer and Results Associate-AT in order to achieve world class facilitation skills and, in turn, the highest qua...
Sr. Quality Manager
ResultsCX - Manila, NCR, Philippines
Description Full Location: Manila - PH Sr. Quality Manager The Sr. Quality Manager ensures that goals for all programs relating to monitoring and providing feedback from transactions, reporting, and management of Quality, Customer Advocacy, and Sales Verification Teams are met. The incumbent in this position is also responsible for developing ...
High Volume Recruiter
ResultsCX - Lipa, Calabarzon, Philippines
Description Full Location: Lipa - PH High Volume Recruiter Our High Volume Recruiter is responsible for interviewing candidates in a high-volume environment using a defined recruiting process, strategies, and resources as well as developing new and creative ideas. The Talent Scout will play a critical role in ensuring we are hiring the best e...
