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AI Engineer
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Analyze current-state business processes and identify opportunities for automation and AI-driven enhancement. Design, develop, and maintain automation solutions using RPA platforms (e.g., UiPath) and AI services. Build and support intelligent workflows that integrate AI Agents, decision logic, and orchestration across e...
Commercial Banking Relationship Mgr
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Business Banking Relationship Manager
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Consumer Insight & Strategy Analyst
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Analyze trends, patterns, and performance drivers across consumer banking products, channels, and customer segments using reports and dashboards. Translate data and analytical findings into clear, concise insights and narratives that inform senior leadership decision-making. Develop high-quality executive presentations,...
PERSONAL BANKER
Valley Bank - Bound Brook, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Director, Cyber Strategy & Architecture
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Set and evolve the Bank's enterprise cyber security vision, strategy, and architecture roadmap, providing enduring direction across applications, infrastructure, cloud, network, and data domains. Serve as a trusted strategic advisor to executive leadership and the Board, translating complex cyber risk into clear business, regula...
Collaboration Support Technician
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Provide prompt, hands-on support for Zoom/Teams meetings and Poly-equipped conference rooms. Troubleshoot and resolve audio/visual (A/V) issues in real time to ensure seamless meetings and minimal downtime for end-users. Monitor and manage support tickets (incidents and service requests) in ServiceNow, performing root-cause analysis on r...
FCC Risk Assessment Lead
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Oversee the Financial Crimes risk assessment program, ensuring that the procedures, governance and the system of internal controls are effective and accurately report the Bank's financial crimes risk profile to Management and the Board. Enhance financial crimes risk assessment methodologies to meet FinCEN's evolving regulatory e...
PERSONAL BANKER
Valley Bank - Pompton Lakes, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Web Experience Optimization Lead
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Own the end-to-end experience from vision, execution, optimization and ongoing performance improvement for Valley.com and multiple ancillary websites for Valley sub brands and multiple ancillary websites for Valley sub brands. Define and continuously evolve the website vision and roadmap, rooted in customer needs, brand strategy...
PERSONAL BANKER
Valley Bank - Scotch Plains, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Mountainside, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Caldwell, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Springfield, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
First Vice-President, Customer Experience & Assurance
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Lead Quality Assurance strategy, execution, and calibration to ensure consistent, compliant, high quality customer interactions across all channels. Oversee escalations, complaints, special servicing, and social media care, ensuring timely, accurate, and risk aware resolution. Analyze quality, complaint, NPS, and Voice ...
