One of the hardest hit sectors in the 2008 recession, the restaurant and hospitality industry was also one of the fastest to recover. However, it also tops another key metric—turnover, which in its fifth consecutive year of annual increase reached 72.1 percent in 2015.
Adding to these market challenges is one which the BLS observes to be unprecedented: The youth labor pool, which has historically served as a main talent source, is shrinking and has been unable to satisfy demand in recent years.
Compounding, and perhaps contributing to, this talent pipeline challenge are disruptions caused by regulation, innovation, and generational shifts in the workforce.
The Affordable Care Act has impacted expenses and part-time work arrangements; the rise of the Sharing Economy has added new, and often unregulated, competition; and the wave of retiring Baby Boomers is estimated to leave as much as a 9% gap in the hospitality workforce.
CareerArc offers innovative talent solutions for today's toughest challenges in hotel and restaurant staffing. Built to maximize your talent acquisition and employer branding ROI, CareerArc proudly serves as one of the leading hospitality staffing solutions on the market.
— Jennifer Scott, VP of Human Resources, Bar Louie Restaurants
Hiring for multiple service positions across several locations? Our proprietary, interactive Job Map turns your restaurant franchise or hotel chain locations into branded beacons of open jobs, targeting local candidates who naturally direct their attention to your nearest opportunities.
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Turn Facebook and Twitter followers into applicants with our award-winning social recruiting solution that automatically distributes your open jobs to today's increasingly social, mobile candidate. Want to get your HR, recruiting, and marketing teams involved? The CareerArc Platform was built for collaborative teams. Create multiple accounts and manage user permissions to focus team members on the platform capabilities that are relevant to their roles.
Power social recruiting campaigns, deliver memorable candidate experiences, and manage outplacement benefits all in one place. Built for collaborative teams of many, or powerful teams of one, the CareerArc Platform is a complete Software as a Service (SaaS) solution that merges social jobs distribution, real-time tracking, and flexible reporting capabilities all within one intuitive platform.
When you decline a candidate, don't lose a potential guest. Protect your employer and consumer brand loyalty by offering CareerArc Candidate Care—the only career assistance solution designed to end every candidate experience on a positive note, encouraging your applicants to reapply, and your customers to return.
Closures, relocations, and expansions are common in the restaurant and hotel business. But considering that your employees, and likely their friends and family, can also be your current or future guests, protecting your reputation amid organizational change becomes business critical. Give each employee CareerArc Outplacement—the career assistance platform that ensures your employees have their best foot forward in the rest of their career, and leaves your employer and consumer brand intact.
No social media experience? No problem. We pair you with a dedicated CareerArc Client Success Manager to help guide your social media recruiting strategy, execute custom campaigns, reach key performance metrics, and identify unique opportunities to push your talent initiatives to the next level.
"The results CareerArc has helped ICE accomplish have been nothing short of amazing. Within the first few months we saw a 7x increase in applicants and 5x boost in clicks per job posting. We were wowed and extremely pleased with this level of response so early into the program."
— Melody Nelson, Recruiting Specialist, International Cruise & Excursions, Inc. (ICE)
"We've seen a major surge in internally-promoted managers who were initially sourced through social channels as hourly hires. CareerArc has certainly improved our quality-of-hire. They've proven their recruiting solution can, in the long-term, impact retention—our highest measurement of recruitment ROI."
— Jennifer Scott, VP of Human Resources, Bar Louie Restaurants
