Accor Job - 30367411 | CareerArc
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Company: Accor
Location: Pittsburgh, PA
Career Level: Director
Industries: Hospitality, Travel, Leisure


Assistant General Manager, fl.2

Fairmont Pittsburgh is seeking a passionate Assistant General Manager for our Food and Beverage operation. The ideal candidate will have the ability to assist the fl.2 General Manager to motivate and lead a vibrant team while providing the best food and beverage experience in Pittsburgh.

Hotel Overview: Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Summary of Responsibilities:

Reporting to the fl.2 GeneralManager, responsibilities and essential job functions include but are notlimited to the following:

  • Workclosely with the fl.2 General Manager to achieve the overall vision and goalsfor fl.2 as well as providing support and oversight to the additional outletsof the hotel.

  • Consistentlyoffer professional, engaging and friendly service through active floormanagement, and driving the service vision resulting in outstanding guestservice.

  • Leadthe team during service in the outlets.

  • Participatein ordering, inventory, storage and monitor usage of supplies.

  • Ensuretable and cover management are accurately tracked and reported.

  • Monitorrevenue stream to ensure accurate billing, collection and reporting.

  • Positivelyinfluence colleague engagement at all times.

  • Overseeproper opening and closing procedures for the outlets.

  • Performadministrative tasks as assigned including but not limited to employeeschedules, payroll tasks, purchase order administration, labor reporting, andquarterly sales reporting.

  • Reviewdaily arrival, VIP, and group reports and communicate all special requirements whilemonitoring execution.

  • Conductcolleague briefings and training sessions.

  • Adviseall colleagues of established standards and procedures set out by the hotel andthe department.

  • Focuson the details of service as prescribed and ensure colleagues are executing

  • Ensureperformance management principles are followed at all times

  • Otherduties as assigned



  • Minimum of 2 year progressive Food and Beverage Management experience, preferably in a luxury property or successful free-standing operation.

  • Must be able to work a flexible schedule based on business needs, including weekends and holidays.

  • College Degree an asset.

  • Computer knowledge, particularly POS (MICROS) and Microsoft Office an asset.

  • Hands on management style with ability to lead through example.

  • Excellent interpersonal, organizational, and communication skills.

Physical Aspects of Position (include but are not limited to):

  • Constant standing, walking throughout shift.

  • Long hours may be required.

  • Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

Visa Requirements: Must have valid proof of U.S. work authorization.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

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