BaristaIn Austin coffee is more than just a morning habit, it is an art! Delight our guests with your passion for all things coffee at Good Things, our signature café.
Hotel Overview: Fairmont Austin offers 1,048 guestrooms and suites, along with 140,000 square feet of meeting and event space. This is your opportunity to be part of the most anticipated hotel opening in one of the fastest growing markets in the US.
Summary of Responsibilities:
Reporting to the Good Things Manager, responsibilities and essential job functions include but are not limited to the following:
Provide timely, personalized, friendly and efficient food and beverage service to our discerning guests
Ensure that overall cleanliness and maintenance of our cafe exceeds expectations
Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participating in departmental communication meetings
Actively participate in monthly departmental sales promotions
Ensure that all beverage product meets Fairmont Hotels & Resort standards
Ensure that cafe is well stocked and any '86 items are communicated to Manager on Duty
Ensure that cafe area is clean and all equipment is functional
Bring any concerns to the attention of the Manager (related to internal or external guests, food or service quality, operation of the room, physical surrounding or equipment)
Be Health & Safety conscious and actively involved in maintaining a safe work environment
Uphold the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials at all times
Complete side duties in timely manner
Assist colleagues in daily tasks as required
- Previous guest service experience preferred
- Previous point of sale system experience preferred
- Must have good cash handling skills
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limted to):
- Constant standing and sitting throughout shift
- Occasional lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Candidates must be legally eligible to work in the United States.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
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