Accor Job - 30902861 | CareerArc
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Company: Accor
Location: Scottsdale, AZ
Career Level: Mid-Senior Level
Industries: Hospitality, Travel, Leisure


Spa Facility Supervisor

The Well & Being Spa Facility Supervisor as guided by the Assistant Spa Director and Well & Being Leadership Team will establish, measure and maintain the luxury five-diamond standards of the spa and both fitness facilities. Consistency and understanding when implementing and enforcing the Well & Being Spa and fitness facilities is crucial.

Hotel Overview: Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 200,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for its 28th year, making it one of the longest running AAA Five Diamond Resorts in the America's. The only thing missing is you!

Summary of Responsibilities:

Reporting to the Spa Director, responsibilities and essential job functions include but are not limited to the following:
  • Oversee daily use of the facilities, salon and fitness center facility with emphasis on maintenance and cleanliness, sanitation and safety.

  • Direct management of the resort Engineering punch list and Hotsos application.

  • Open communication with the Director of the spa and Director of Engineering.

  • Accommodate VIP guest preferences and special requests through the assignment of operational tasks to spa and fitness staff.

  • Ensure all equipment under warranty is serviced by vendors and non-warranty equipment is services in-house or by outside party. Resolve any malfunctions and initiate repair.

  • Practice a “clean as you go” approach to work areas.

  • Handle emergency situations with urgency and discretion.

  • Assign job tasks to spa personnel as suited to their position and ability.

  • Check and monitor all public space areas in the spa to meet standards.

  • Evaluate operations and procedures and implement improvements in conjunction with the Assistant Spa Director and Managing Director.

  • Responsible for all aspects of cleaning the spa fitness facility throughout the day.

  • Responsible for maintenance of the FFC fitness facilities

  • Other duties as assigned



  • Adhere to Fairmont Scottsdale Princess Grooming Guidelines. Click here to view:
  • 2-3 years of relevant experience required
  • Good communication skills, Bilingual a plus
  • Committed to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift
  • Occasionally lifting up to 25 lbs

Visa Requirements: Proof of eligibility to work in the United States is required.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!


At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Fairmont Scottsdale Princess is an Equal Opportunity Employer and Drug Free Workplace. F/M/D/V

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