Accor Job - 30369412 | CareerArc
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Company: Accor
Location: Whistler, BC, Canada
Career Level: Mid-Senior Level
Industries: Hospitality, Travel, Leisure


Talent Acquisition Manager

At Fairmont Hotels & Resorts, our approach to Talent & Culture begins with selecting the best candidates to join our global team of service professionals committed to turning moments into memories for our guests. As Talent Acquisition Manager, your interpersonal and networking skills will develop an outstanding talent pool – and you will take pride in being an ambassador for an employer of choice.

Hotel Overview:

Nestled at the base of Blackcomb Mountain, The Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia - Host Mountain Resort of the 2010 Winter Olympics. Located in the spectacular Coastal Mountain Range, Whistler is Canada's premier, year-round outdoor adventure destination - just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and on-site championship golf course, The Fairmont Chateau Whistler is Whistler's largest conference resort hotel with 529 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slopeside Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure – start yours today!

Summary of Responsibilities:

Reporting to Director, Talent & Culture, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offers professional, engaging and friendly service
  • Accountable for driving the recruitment processes and strategies for Fairmont Chateau Whistler with between 670 - 750 colleagues, an annual turnover of approximately 56%, and summer vacancies of 212 and winter 274 (approx)

  • Lead and manage, with a hands on approach, the day-to-day recruitment activities within the Talent Culture department to ensure the standards are followed in an atmosphere that is fast-paced, high-pressured and efficient.

  • On-going coaching, support and follow-up with department heads and hiring managers on recruitment methods, effective interviewing techniques, departmental interviews and applicable legislation

  • Actively work with department heads and hiring managers on annual manpower/recruiting/succession strategies and plans

  • Responsible for ensuring employment equity for all offers of employment

  • Develop and facilitate recruitment training to department heads and hiring managers

  • Accountable for planning content and increasing engagement on social media platforms

  • Develop and implement effective marketing and advertising to attract potential candidates while building and maintaining relationships with various agencies and hospitality/tourism/culinary/golf schools

  • Research, plan and participate in recruitment trips to key employment markets and partner schools

  • Collaborate and work closely with recruiter's at sister properties within Canada's Western Mountain region, as it relates to various recruitment strategies, including the Student Work Experience Program (SWEP)

  • Analyze and collaborate with the recruiting team to understand and effectively utilize statistical data

  • Required to leverage all avenues of immigration and mobility program to maximize applicant pool

  • Oversee and assist with the Temporary Foreign Worker program

  • Manage the recruitment and relocation budget

  • Follow departmental policies and procedures

  • Assist colleagues with career development discussions as required

  • Be an active participant in Talent & Culture and activities or other related matters

  • Follow all safety policies

  • Other duties as assigned



  • Previous Human Resources leadership experience required

  • Minimum of two years of recruiting experience preferred

  • Experience recruiting in an International market an asset

  • Experience with Government Recruitment Programs (such as Labour Market Opinion) an asset

  • Flexibility to meet constantly changing demands of the workplace

  • Computer literate in Microsoft Window applications required

  • University/College degree in a related discipline preferred

  • Excellent interpersonal, communication and organizational skills

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work cohesively as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!


At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

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