Accor Job - 28100982 | CareerArc
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Company: Accor
Location: Whistler, BC, Canada
Career Level: Associate
Industries: Hospitality, Travel, Leisure


First Cook – Kitchen (NOC 6322)

Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Culinary team's commitment to safe, efficient operations and exceptional cuisine. The care and quality you devote to food preparation as First Cook will result in truly spectacular fare that delights our guests.

Hotel Overview: Nestled at the base of Blackcomb Mountain, The Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia - Host Mountain Resort of the 2010 Winter Olympics. Located in the spectacular Coastal Mountain Range, Whistler is Canada's premier, year-round outdoor adventure destination - just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and on-site championship golf course, The Fairmont Chateau Whistler is Whistler's largest conference resort hotel with 539 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slope side Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure – start yours today!

Fairmont Chateau Whistler, BC

Work Location:

Fairmont Chateau Whistler, Whistler, British Columbia

Work Setting:

Restaurant, hotel, resort

Starting wage of $20.25/hour with a pay increase to $20.50 after 6 months of employment and to $20.75 after 1 year of employment. Wage is subject to an annual cost of living increase.

Terms of employment:
Permanent, Full time 32 to 40 Hours / Week; Part-time also available for those who require.

Employment conditions:

Overtime, Early morning, Morning, Day, Evening, Weekend

Start date:
As soon as possible


  • Employee will be eligible to join the benefit plan, the first day of the month, following 3 months of full-time continuous employment. The benefit package applicable to the full-time position covers employee and dependents for the 100% employer paid Medical Service Plan of BC, Extended plan through Great West Life (Health, Dental, Life Insurance, Short Term Disability, Insurance and Accidental Death and Dismemberment).
  • Education Assistance Program
  • Fairmont Chateau Whistler Wellness Plan
  • As of day one, employee is eligible to participate in the Retirement Savings Plan, employee assistance program, uniform, dry cleaning thereof, complimentary duty meal for every 5 hr+ shift, subsidized housing.
  • After 6 months of full time employment employee will be eligible to participate in the Fairmont Pension Plan, where Fairmont matches the employee's contributions
  • Participation in the Destinations Program, offering discounted Fairmont Hotels Room Rates & Food & Beverage.


Vacation pay will be accrued as per Provincial Legislation with the understanding that employees are required to take their annual vacation and shall not be paid in lieu thereof if not taken. Please note: Vacation requests will typically not be granted during peak season which is December 1 – March 31 and June 1 - September 30.

Job requirements:

  • Education: Completion of a 1 year to 2 years of certification or Diploma in culinary education
  • Experience: 3 years to less than 5 years of professional culinary experience
  • Security and Safety: Criminal record check

Credentials (certificates, licences, memberships, courses, etc.):

Cook Trade Certification or equivalency, Safe Food Handling certificate and the participation in WHMIS safety training is required and both can be completed upon commencement of employment

Work Conditions and Physical Capabilities:

Fast-paced environment, Frequent lifting and carrying up to 30 lbs; Occasional kneeling, pushing, pulling; Work under pressure, Repetitive tasks, Constant Standing and walking throughout shift; Overtime may be required, Physically demanding, Attention to detail; Occasional ascending or descending ladders, stairs and ramps.

Work Location Information:
Staff accommodation available for a fee. Personal Suitability: Dependability, ability to focus attention on guest needs; remain calm and courteous at all times; Initiative, Team player – ability to work cohesively with fellow colleagues as part of a team with minimum supervision; Judgment; Excellent communication and organizational skills; Flexibility, Reliability; strong interpersonal and problem solving abilities; Highly responsible and reliable; Ability to work well under pressure in a fast-paced environment Summary of Responsibilities:

Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues;

  • Prepare, cook and service all food items for a la carte and or buffet menus or individual dishes according to hotel recipes and standards;

  • Organize and manage buffets and banquets, Manage kitchen operations;

  • Follow kitchen policies, procedures and service standards and follow all safety and sanitation policies when handling food and beverage;

  • Have full knowledge of all menu's items, daily features and promotions;

  • Monitor present and upcoming business volumes as well as food items and to communicate relevant information to their department in a timely manner;

  • Ensure proper labeling, dating and storage of all items in the kitchen;

  • Ensure cleanliness & maintenance of work areas, utensils, and equipment and Control waste and spoilage;

  • Train and supervise junior staff in preparation, cooking and handling of food;

  • Maintain inventory and records of food, supplies and equipment;

  • Prepare dishes for customers with food allergies or intolerances and handle guest allergy concerns with appropriate care and importance by reporting to Sous Chef;

  • Other duties as assigned


  • Previous experience in the Culinary field required
  • DiplomaCertification in a Culinary discipline an asset
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
Credentials (certificates, licences, memberships, courses, etc.): Cook Trade Certification or equivalency, Safe Food Handling certificate and the participation in WHMIS safety training is required and both can be completed upon commencement of employment,
Physical Aspects of Position (include but are not limited to):
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
By e-mail:
By mail: 4599 Chateau Blvd, Whistler, BC, V0N 1B4 In person:4599 Chateau Blvd ,Whistler, BC,V0N 1B4 ,from 10:00 to 16:00

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

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