AccorHotels Job - 29208844 | CareerArc
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Company: AccorHotels
Location: San Francisco, CA
Career Level: Associate
Industries: Hospitality, Travel, Leisure

Description




INSPIRE Leadership Development Program – Supervisor/Assistant Manager
Our INSPIRE Leadership Development Program has been designed with the development and career growth of FRHI Hotels & Resorts' current and future leaders in mind.

The INSPIRE Leadership Development programoffers promising hospitality talent – like YOU - the opportunity to achieve a deep understanding of luxury hotel operations and service excellence working alongside the industry's very best.

As a INSPIRE Leadership Development program participant, you may work in one of these areas:

  • Culinary
  • Finance & Accounting
  • Food & Beverage
  • Human Resources
  • Rooms
  • Revenue Management
  • Sales & Marketing
  • Spa


What's in it for you?
In addition to valuable leadership experience in luxury hotel operations, you will enjoy the program features listed below:
  • A Peer Ambassador – to help you settle into your role and responsibilities and life as a hospitality professional
  • A Development Plan – to ensure you are constantly growing and progressing in your career
  • A Department Head Level Mentor – to offer guidance as you progress through your development plan
  • Committee Involvement – to build your network across various departments within the hotel
  • Priority Access to FRHI Training Programs – to facilitate continuous learning and development
  • Access to INSPIRE specific tools and programs - including INSPIRE Talk, a global networking channel on FRHI's very own social media platform and INSPIRE Series, a series of learning webinars on various relevant topics
  • Exposure across multiple departments – to allow you to gain a foundational understanding of hotel operations
  • Involvement in Hotel Projects – to provide you with the opportunity to showcase your skill set and innovation abilities

Job Responsibilities

  • Consistently offers professional, engaging and friendly service
  • Ensure prompt and courteous service is extended to both internal and external clients
  • Maintain an orderly work environment
  • Have a complete understanding and knowledge of hotel's services and facilities
  • Assist in qualifying inquiries, enter bookings in CRS and small groups into Opera Sales and Catering and responding to client(s) either personally, or by directing to the appropriate salesperson(s)
  • Conduct client site inspections of the property
  • Maintain current sales and promotional literature
  • Coordinate with other departments within the hotel to ensure distribution of important information
  • Proficient in numbers and analysis with month end reports
  • Attend all sales meetings
  • Assist with preparation and follow-up of sales trips
  • Liaise with Global Sales Offices
  • Other duties as assigned


Qualifications

Who is our ideal candidate?
We are looking for individuals with a passion for hospitality and the skills and qualifications listed below:
  • We are looking for individuals with a passion for hospitality and the skills and qualifications listed below:
  • A desire to advance your career in hotel operations
  • A hospitality education (preferred)
  • A minimum of 1 year hospitality experience
  • Excellent communication skills in English
  • Confidence, maturity, and adaptability
  • Legal eligibility to work in United States
  • The ideal candidate will be analytical, proactive, innovative and highly organized, with excellent administrative and creative copywriting skills
  • Ability to build strong relationships, and interact at all levels
  • Must be a creative and effective leader, possessing a high degree of professionalism, adaptability and administrative ability
  • Must be passionately in tune with latest internet marketing developments, online behavior and trends within the technology and hospitality industries
  • Bachelor's degree (BA or BS) from four-year college or university required
  • Minimum of 2 years digital marketing/communications, including demonstrable experience in managing SEO/SEM, marketing database, email, social media and/or display advertising campaign
  • Proficiency in Microsoft PowerPoint, Word, and Excel
  • Self-motivated, requiring minimal supervision in a fast-moving environment
  • Problem solver, and ability to think “outside of the box”
Tell us about yourself!
With your application, please include the items listed below:
  • Your up-to-date Resume

ABOUT FAIRMONT
Fairmont Hotels & Resorts is where occasions are celebrated and history ismade. Landmark hotels with unrivalled presence, authentic experiences andunforgettable moments have attracted visitors to Fairmont and its destinationssince 1907. The Plaza in New York City, The Savoy in London, Fairmont SanFrancisco, Fairmont Banff Springs and Fairmont Peace Hotel in Shanghai are buta few of these iconic luxury hotels, forever linked to the special places wherethey reside. Famous for its engaging service, grand public spaces, locallyinspiredcuisine and celebrated bars and lounges, Fairmont promises a special brand ofthoughtful luxury that will be remembered long after any visit. With aworldwide portfolio of more than 75 hotels, Fairmont also takes great pride inits deep community roots and leadership in sustainability. Fairmont is part ofAccorHotels, a world-leading travel and lifestyle group which invites travelersto feel welcome at more than 4,600 hotels, resorts and residences, along withsome 10,000 of the finest private homes around the globe.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at www.fairmont.com to find out more about our company.

EOE/M/F/D/V


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