AccorHotels Job - 29353021 | CareerArc
  Search for More Jobs
Get alerts for jobs like this Get jobs like this tweeted to you
Company: AccorHotels
Location: Lake Louise, AB, Canada
Career Level: Mid-Senior Level
Industries: Hospitality, Travel, Leisure


Sales Manager

Join a winning team! Fairmont's Canada Western Mountain Region (The Fairmont Banff Springs, The Fairmont Chateau Lake Louise, The Fairmont Jasper Park Lodge, The Fairmont Chateau Whistler) are seeking a Manager, Tour & Leisure Business Development to join our team. We are looking for an individual who will drive new business to these spectacular resorts exceeding room night and revenue goals, and who will complement our dynamic regional team. The successful candidate will be strategic, assertive, creative and positive. We are looking for someone passionate about our hotels and our destinations.

Hotel Overview: Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Summary of Responsibilities:

This position reports to the Regional Director, Tour & Leisure Development, and will work as part of a team to exceed Canada's Western Mountain Region (CWMR) Tour & Leisure goals, and individual Tour & Leisure goals for Fairmont Jasper Park Lodge, Fairmont Banff Springs, Fairmont Chateau Lake Louise, and Fairmont Chateau Whistler.

  • Consistently offers professional, engaging and friendly service

  • Maximize revenues from wholesale and receptive accounts as assigned with a particular focus on Taiwan, China and consortia accounts

  • Steal market share from competitors to assist in gaining further market penetration and increase revenues.

  • Development and commitment to the execution of an innovative Sales action plan to target new business and exceed quarterly and yearly Sales goals

  • Initiate and manage creative in market sales missions to achieve and exceed sales goals

  • Work with local, provincial and national tourism boards in attracting and hosting agent business development trips to each destination to grow the business and increase destination interest and awareness.

  • Work with Accor Global Sales Office sellers in assigned GEO's to maximize opportunities

  • Active participation in wholesale and retail trade marketplaces and conferences

  • Maximize new market opportunities based on economic market changes, and changes to air lift to the destination to implement strategy and long term goals.

  • Negotiate rate agreements that create a win/win for the client and organization

  • Coordinate and financially manage sales trips and industry events within territory.

  • Work closely with each hotel to develop strategy in line with individual and regional property goals.

  • Conduct training sessions with agents, operators

  • Create agent incentives that encourage reservation agents to book Fairmont over competitors.

  • Work as part of a team to maximize revenues from Consortia accounts.

  • Support and assist with the development of Regional Tour & Leisure Sales Coordinator(s).

  • Participate in prescribed training and special projects.

  • Other duties as assigned.



  • Bachelor's Degree and/or Hotel Management Degree and minimum three years of successful hotel Sales Manager experience

  • International sales experience with a focus on Asia an asset

  • Excellent written, verbal and presentation skills

  • Enjoys challenges, works well under time pressure, strategic and is extremely committed to the job

  • Articulate, self-motivated, results oriented and flexible, supporting a team-based approach goal attainment

  • Proven ability to prospect new business, and to maximize potential of existing accounts

  • Ability to build strong personal relationships with clients and GSO's

  • Computer literate with Opera SFA/S&C, and mastery of Microsoft Office Suite

  • Mandarin Language skills would be an asset

  • Ability to travel within Canada, United States and Internationally as required

  • Valid driver's license

Visa Requirements: Applicants must be legally eligible to work in Canada.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise!

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

 Apply on company website