AccorHotels Job - 28258053 | CareerArc
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Company: AccorHotels
Location: Austin, TX
Career Level: Mid-Senior Level
Industries: Hospitality, Travel, Leisure

Description

Stewarding SupervisorEvery memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Food & Beverage team's commitment to safe and efficient operations. Support a skilled and engaged team as Stewarding Supervisor, where your care and inspection of all flatware, tableware and kitchen equipment will ensure a superior standard.


Hotel Overview: Fairmont Austin is a one of the Newest Luxury Hotel in the City of Austin with 1048 luxurious guest rooms, 140,000 square footage of meeting space and directly connected to the Austin Convention Center.

Summary of Responsibilities:

Reporting to the Executive Steward, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
  • Lead and supervise the Stewarding team in all aspects of the department and ensure standards are followed
  • Supervise and maintain the sanitation of kitchen equipment and other areas assigned
  • Train all Kitchen Stewards
  • Ensure the Kitchen Colleagues have the dishessilverware required and guests have clean dishes
  • Review banquet event orders and ensure all set-ups and supplies are in place
  • Ensure all breakages and chipped items are taken out of circulation and inventoried
  • Ensure all equipment is in working order and report any items in need of repair
  • Follow department policies, procedures and service standards
  • Maintain a clean and safe work environment
  • Other duties as assigned

Position Summary:

  • Direct and assist Stewards in order to make clean up more efficient.
  • Ensure water temperature, and chemical levels are appropriate for cleaning and documented.
  • Assist with Banquet plate-ups.
  • Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items.
  • Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations.
  • Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
  • Assist management as needed in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Ensure adherence to quality expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Stand, sit, or walk for an extended period of time.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Move over sloping, uneven, or slippery surfaces.
  • Perform other reasonable job duties as requested by Supervisors.


Qualifications

Qualifications:
  • Previous experience in a Stewarding department preferred
  • Strong interpersonal and problem solving abilities
  • Computer literate in Microsoft Window applications preferred
  • University/College degree in a related discipline an asset
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
  • Constant standing and walking throughout shift
  • Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Move over sloping, uneven, or slippery surfaces.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Read and visually verify information in a variety of formats (e.g., small print).
Visa Requirements: The Hotel does not offer visa assistance for this position


APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!


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