Accountemps Job - 30145989 | CareerArc
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Company: Accountemps
Location: Woodstock, GA
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Accountemps is currently on the search for a Collections Specialist to fill an excellent opportunity. This Collections Specialist position in the Woodstock, Georgia region is a short-term temporary-to-full-time opportunity. If you are actively looking for a new opportunity and want to continue building your career as a finance detail oriented, apply today! How you will make an impact - Yield to all Federal Fair Credit Reporting Act rules and regulations - Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries - Attend to inbound and outbound collections calls and correspondence - Maintain and update customer files to ensure data integrity - Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment - Guarantee the processing of payments - Catalog all customer payments to the correct reports - Accurately process bankruptcy filings when received - Manage all billing and reporting activities in line with deadlines

Requirements

- Excellent oral and written communication skills - AA or BS/BA in Accounting preferred - Prior experience working with collections/accounting software - Ability to survey and make decisions regarding customer accounts - 2-3 years of prior high volume collections experience - Strong familiarity with Call Center Customer Service - Credit collections experience desired - Command of customer service


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