Ace Parking Management Job - 29788104 | CareerArc
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Company: Ace Parking Management
Location: Baltimore, MD
Career Level: Mid-Senior Level
Industries: Transportation, Logistics, Trucking


What you will be doing:

  • Oversee activities directly related to providing parking-related services.
  • Forecast parking capacity and demand, and assess and coordinate resources to support the operation.
  • Anticipate any guest service opportunities as they relate to seasonal or business changes.
  • Ensure that parking policies and procedures meet expectations and established standards while maximizing profitability and minimizing financial exposure.
  • Review financial statements, audit, revenue and expense reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Oversee the hiring, training, coaching/counseling processes to ensure that performance standards are met, or exceeded; maintain an active partnership with Member Services.
  • Direct and coordinate location's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Plan and direct special event activities, coordinating with other managers and directors as required.
  • Be present and working on the drive during peak business periods and events.
  • Respond to and resolve any guest or visitor complaints, vehicle claims and service discrepancies.
  • Conduct daily shift briefings, weekly manager/supervisory meetings, and monthly staff meetings to ensure a consistent and effective flow of information.
  • Attend hotel sponsored meetings and Ace corporate meetings as requested or assigned.
  • Work closely with hotel management and third party transportation vendors to ensure the successful coordination and execution of all organized group and event transportation services.

What we are looking for:

  • Bachelor's degree preferred, but not required.
  • Minimum 3 years of supervisory experience; minimum one year hospitality experience
  • Prior parking or hospitality experience a plus.
  • Strong financial and business acumen required.
  • Possess excellent customer service skills; outgoing and enthusiastic personality
  • Demonstrate exceptional oral and written communication skills
  • Intermediate knowledge MS Office.
  • Ability to deal with problems involving a few concrete variables in standardized situations
  • Display critical/creative thinking
  • Must be able to work a minimum of 45+ hours per week, including flexible shifts (days, evenings, weekends, holidays)
  • Ability to multi-task in a fast-paced working environment
  • Must be able to meet MVR guidelines.

What you will receive in return:

  • Company provided benefits, such as paid vacation, sick, holidays as well as various insurance plans customized to meet your personal needs, including a 401k plan.
  • The building of long-lasting friendships/relationships.
  • Job training and career development.

 Apply on company website