Adecco Job - 39210696 | CareerArc
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Company: Adecco
Location: Hopkins, MN
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Adecco is currently assisting a local client in their search to fill a Sales Support Representative position in Minnetonka, MN! Apply now if you meet the qualifications listed below!

 

Type: Fulltime (40 hours / week) contract

 

Length: 9+ months

 

Pay: $18.00/HR

 

Shift/Hours: 8A – 5P

 

Responsibilities for this Sales Support Representative position include but are not limited to:

Candidates will focus on providing phone support to Sales Representatives by answering general sales support questions and assisting with system navigation.

Primary Responsibilities:

  • Handling in-bound phone calls professionally and provide excellent customer service
  • Research and Resolve Sales Agents questions relating to:
  • How to use self- service tools and to troubleshoot system issues
  • Member concerns
  • Medicaid Verification
  • Application Status and Eligibility
  • On-boarding & Certification process
  • Commission questions
  • Document Call Resolution of each contact in various systems in a clear and concise manner
  • Demonstrate the ability to provide a quality experience for all of our customers
  • Meet minimal performance goals on a weekly basis
  • Qualifications:

  • Ability to communicate clearly and concisely (verbally and written)
  • Strong computer skills are required, including but not limited to: knowledge of Microsoft Word, Excel, Microsoft Outlook, & keyboarding skills
  • Ability to learn new computer applications quickly and toggle between multiple systems
  • High School diploma or equivalent (GED)
  • Ability to multi-task
  •  

    Preferred Qualifications:

  • Experience working in a call center
  • Healthcare and/or insurance industry experience
  • Medicare knowledge
  • Experience supporting a sales team or working with sales representatives
  • Experience navigating a computer while on the phone
  •  

    Why work for Adecco?

     

    · Weekly pay

     

    · 401(k) Plan

     

    · Skills Training

     

    · Excellent medical, dental, and vision benefits

     

    IMPORTANT: This Sales Support Representative position is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

     

    The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

     

    Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/. The Company will consider qualified applicants with arrest and conviction records



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records


     Apply on company website