Aramark Job - 30922903 | CareerArc
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Company: Aramark
Location: Lock Haven, PA
Career Level: Entry Level
Industries: Business Services, Consulting

Description

Description

Position Summary: The Dietary Worker provides patient customer service via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Essential Functions:

  • Provides patient customer service by takings phone calls and entering patient meal orders
  • Directs patient inquiries regarding meal and nutritional needs to appropriate parties
  • Utilizes software to record patient orders
  • Maintains general knowledge of therapeutic diets to ensure meal orders are process accurately
  • Works closely with doctors, nurses, and the room service team to ensure accurate patient nutrition
  • Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards
  • Provides excellent customer service and maintains a positive attitude towards clients, customers, co-workers, hospital staff, etc.
  • Other duties and tasks as assigned by manager
Qualifications
  • Previous customer service and/or call center experience preferred
  • Experience in food service, as a dietary clerk, or in a related field preferred
  • Demonstrates interpersonal and communication skills, both written and verbal
  • Requires strong organizational skills, accuracy, and attention to detail
  • Working knowledge of web based software; ability to adapt to changes in software programs


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