Dietary Worker - UPMC Susqueahnna-- Lock Haven Food Job Listing at Aramark in Lock Haven, PA (Job ID 6877_269658)

Description

Description

Position Summary: The Dietary Worker provides patient customer service via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Essential Functions:

• Provides patient customer service by takings phone calls and entering patient meal orders
• Directs patient inquiries regarding meal and nutritional needs to appropriate parties
• Utilizes software to record patient orders
• Maintains general knowledge of therapeutic diets to ensure meal orders are process accurately
• Works closely with doctors, nurses, and the room service team to ensure accurate patient nutrition
• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards
• Provides excellent customer service and maintains a positive attitude towards clients, customers, co-workers, hospital staff, etc.
• Other duties and tasks as assigned by manager

• Previous customer service and/or call center experience preferred
• Experience in food service, as a dietary clerk, or in a related field preferred
• Demonstrates interpersonal and communication skills, both written and verbal
• Requires strong organizational skills, accuracy, and attention to detail
• Working knowledge of web based software; ability to adapt to changes in software programs