Atrium Hospitality Job - 34836909 | CareerArc
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Company: Atrium Hospitality
Location: Branson, MO
Career Level: Associate
Industries: Hospitality, Travel, Leisure

Description

Hotel: 

Chateau on the Lake

Job Description

Profile: 

Telecommute: No 

Bonus Eligible: No 

Direct Reports: No 

Reports To: Executive Chef, Banquet Manager or All Purpose Manager 

Equipment: Uniform 

Primary Purpose: 

The primary purpose of the Restaurant Associate is to provide guests with an excellent restaurant experience in accordance to the established policies and procedures.

Work Performed: 

The Restaurant Associate will be tasked with the following duties, responsibilities, and assignments: 

  • Schedule dining reservations and arrange parties or special services;  

  • Ensure prompt and courteous service to guests;  

  • Answer telephone calls and process phone orders;  

  • Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;  

  • Take food and beverage orders, relay orders to kitchen, and serve food to guests;  

  • Coordinate amenity delivery request in connection with the kitchen department;  

  • Monitors tables in assigned section ensuring all guests are served; 

  • Address guest complaints;  

  • Collect and process guest payments;  

  • Totals receipts at end of shift to verify sales and clear cash register;  

  • Ensures tips are reported properly for tax processing; 

  • Clear dirty table settings and prepare table for resetting;  

  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments; 

  • Inspect dining room serving stations for neatness and cleanliness;  

  • Assist service staff as necessary to service guests in a timely manner; 

  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and 

  • Any and all other work as required to complete the primary purpose of the position. 

Qualifications: 

 

Preferred Prior Experience: 

Six months of previous customer service, restaurant and/or cashier experience  

 

Preferred Education: 

High school diploma or equivalent  

Required Licenses/ Certification: 

Food Safety Training certified or become certified within first 60 days of employment.    

Alcohol Awareness certified or become certified within first 60 days of employment  

 

Preferred Technology: 

Previous experience with Micros operating system  

 

Physical: 

Able to lift a minimum of 50lbs 

Able to bend and squat repeatedly 

Able to walk and stand for duration of scheduled shift  

 

Other: 

Flexible to work day, early morning, evening, night, weekend and holiday shifts 

 

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k;  tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends.  Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow.   Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos


 Apply on company website