Bags Job - 30075366 | CareerArc
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Company: Bags
Location: Kansas City, MO
Career Level: Entry Level
Industries: Construction, Housing, Real Estate


As a Customer Service provider at many airports across the United States we are seeking energetic and outgoing candidates to join our customer service team. With a proven level of exceptional customer service around the country, we are seeking professional, qualified candidates that are customer service oriented along with strong oral and are able to meet the physical demands to provide the Greatest Customer Service Ever!

  • Gate Assist Agents must maintain a friendly and positive attitude and always be attentive to each passenger's individual needs.

General Duties and Responsibilities:

  • Assists passenger with carry-on bags compliance and assistive devices

  • Assists in transferring gate-checked luggage down the jet bridge and through the chute to the ground handling team.

  • Escorts unaccompanied minors from their arriving gate to the ATO

  • Must be able to read airline ticket, timetable, FIDS monitors, SABRE, various domestic and international forms and airline city codes

  • Push customer's electrical wheelchair or scooter to the nearest elevator, either ground level or terminal level, to transport between the aircraft and the boarding gate.

Required Qualifications:

  • Ability to work various shifts

  • Strong customer service skills

  • Strong verbal communication skills

  • High School Graduate or General Education Degree (GED) is preferred

  • Ability to obtain an airport badge

  • Must be able to pass a criminal background check and a drug screen

  • Must be 18 years of age and eligible to work in US

Our ideal candidate has similar work experience and is customer service oriented with the ability to multi-task. As a leading service provider, we commonly introduce cutting edge technologies into the organization, which drives the need for challenge seekers interested in mastering new skills. In addition, we often work in team environments where strong organizational and communication skills lead to success.

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