BH Media Group Job - 30347485 | CareerArc
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Company: BH Media Group
Location: United States of America
Career Level: Associate
Industries: Advertising, Media

Description

BH Media is seeking experienced Part-Time Customer Service Representatives to join fast-paced call center located in bustling downtown Tulsa!!!!

This opportunity features: A positive, team oriented and fun work environment, on the job training and coaching, flexible hours and bonus potential!!!!!!!

Could have weekday shifts of: 6:30am–12:30pm or 12:30pm – 4:30pm and weekends from 6:30am to 10:00am.

What you will be doing:

  • Answering phones with polite, courteous and professional manner
  • Address everything from billing to delivery to digital
  • Ask probing questions to identify customer issue or concern
  • Knowing when to escalate an issue or concern
  • Provide online support for current print and digital subscribers
  • Handle all calls with customers so that the customer is 100% satisfied when the call ends

Additional functions:

  • Willingness to work flexible schedule including day, evening, weekends and holidays
  • Ability to multi-task with accuracy
  • Ability to sit for extended period of time
  • Maintain customer satisfaction ratings outlined in company policy
  • Meet or exceed minimum performance standards outline in company policy

Ideal candidate will have:

  • High school diploma or equivalent
  • Superior phone etiquette skills
  • Ability to speak clearly
  • Excellent verbal and written communication skills
  • Proficiency in Outlook and Word
  • Ability to type 30 WPM without errors
  • At least 1 year experience in customer service preferred

Come join BH Media's team in servicing customers nationwide, a seat is waiting for you!!!!

BH Media Group is an Equal Opportunity Employer


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