A career with Bronson opens up new worlds. Cutting-edge technologies, clinical expertise and business innovations combined with individual human care and compassion are all a part of the experience.
BLH Bronson LakeView Hospital, BMH Bronson Methodist Hospital
Imaging Services Assistant II
Bronson Healthcare serves patients and families throughout southwest and south central Michigan. We offer a full range of services from primary care to advanced critical care at more than 60 locations. Locally owned and governed, we are the region's leading healthcare system and one of the area's largest employers. Our physicians and staff are nationally recognized for many exceptional achievements in quality, safety and service. We believe Bronson patients deserve the best possible care and we are always working to achieve it. So whether you enjoy working with patients, or supporting those who do, an exciting career is waiting here for you. The Imaging Service Assistant provides support in the operation of the Imaging Service Department. Under general supervision, and according to established procedures, and depending upon area(s) of expertise and assignment, the Imaging Service Assistant is responsible for maintaining record flow, direct patient care, patient flow, demonstrates excellent communication skills, and maintenance of Imaging Service computers, equipment, and applications. The Imaging Service Assistant is responsible for providing excellent customer services to the Bronson organization. High school diploma or education normally acquired through completion of an Associate's degree (or an equivalent combination of education and experience) is required. Radiology or healthcare experiences are preferred. Mental & Visual Fatigue: Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. Physical Effort: Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as, assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required. Life Support Certification Required: BLS
High school diploma or general education degree (GED) required, Associate's degree preferred, or comparable work experience.
Radiology or healthcare experience preferred.
BLS certification within the past two years or within six months of hire.
• Computer knowledge including but not limited to hardware and applications
• Demonstrated proficiency in Microsoft Excel, Word, and Outlook
• Ability to work with end users to determine application, hardware, communication, and workflow needs
• Attention to detail.
• Familiarity of end user business practices, to support the applications and workflows in a healthcare delivery environment.
• Excellent telephone presence and interpersonal skills.
• Demonstrated organizational skills.
• Monitor and control Radiology computer environment (application and hardware) according to daily workflows.
• Must be able to work independently with minimal supervision.
Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required.
The Imaging Services Assistant II is responsible for carrying out Tier I AND Tier II level responsibilities within Bronson Imaging Services
• Imaging Assistant Tier 1 Responsibilities
o Scans system wide radiology records in EPIC and PACS daily.
o Retrieves system wide records as requested by department from outside facilities.
o Assist patient care staff if necessary (transport, lift assistance, help with family etc.)
o Provides patient and office information regarding any pretest procedures, instructions for arrival time and parking.
o Prepare exam system wide for mailing (i.e. imaging CDs, legal cases, loan outs, imported CDs into PACS system, etc.).
o Prepare the necessary paper work for the Cardiologists.
o Follow proper radiation safety rules/protection.
o Call the Patient Transport department and report which patients are ready to return to their room.
o Require patient to sign the Consent to Treat Form and Bronson Health Care Group's Notice of
o Private Practices Form when necessary.
o Order supplies as needed for the department and stock supplies/linens.
o Assists with Claustrophobic, sick, or any other type of patient need during an exam and assists nursing staff with IV insertion and holding patients during sedation
o Answers departmentally phone calls.
o Transports film jackets between Bronson campuses and onsite storage locations.
o Prepares documentation for system wide protocoling for PET/CT
• Imaging Assistant Tier 2 Responsibilities
o Rescheduling system wide callbacks and notify management and billing of call backs.
o Records patient data required by the Michigan Department of Consumer and Industry Services.
o Conducts initial screening interviews of patients to provide documentation to provider appropriateness of MRI service (i.e. implants, orbits, medical history). Notes outlier concerns to providers of service.
o Keep records of daily changes made to the patient schedule: which patients are done on a specific MRI unit/CT, now shows, cancellations, incomplete exams, etc
o Schedules patients as needed within departments (thoracentesis, MR sedations, inpatient add ons, paracentesis, etc.)
o Prepares huddle boards for department huddles.
o Communicates system wide critical result workflow with radiologist and referring physician.
o Prioritizes workflow according to department procedures to be sure high priority tests are managed first.
o Utilizes BHG's legacy applications to obtain exam and report information
o Import CDs into the PACS system for routine exams, trauma/ER, and inpatient workflow.
o Audits system wide outstanding (not Final) exams in EPIC daily and exam turnaround times
o Prepares documentation for system wide protocoling for CT and MR prepares additional system safety documents for MR
o Loan out CDs and reports to other healthcare facilities.
o Prepares and monitors system wide ER and “read and call” exams to insure they are read and reported in a timely manner (requires communication with ER and radiologists).
Scheduled Weekly Hours
3105 Radiology Overhead (BMH)
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