Job Type: Full Time
Scheduled Hours per 2 Week Pay Period: 80
Daily Schedule: 8a-5p
Weekends Required: None
Location: WA > FEDERAL WAY > FMG-SF WEIGHT LOSS SURG CLINIC
Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach — physical, emotional, and spiritual — is essential to healing the whole person. Come join our team! Job Summary:
This job is responsible for coordinating the individualized care continuum for patients by serving as liaison, care coordinator, and advocate for the specific patient population served in accordance with Franciscan Medical Group (FMG) standards/guidelines, applicable statutory requirements and accepted clinical practice to achieve quality, cost-effective and patient-focused outcomes. An incumbent is a consistent care coordinator throughout the continuum of care and is able to assess the physical, psychological and social needs of the patient. Work is strongly focused on: 1) guiding the patient/family through the healthcare system, working to eliminate barriers that might otherwise adversely impact patient care/outcomes, 2) assisting in the coordination of efforts with the medical team to facilitate continuity of care and enhance patient satisfaction, 3) scheduling procedures and ensuring records and reports are distributed/available to physicians prior to medical procedures and 4) providing direct patient care in accordance with scope of licensure.
Incumbents are also accountable for serving as a resource for staff members while working closely with Supervisor/Manager to continually update and improve functions and help with special projects; keeping abreast of new/changing regulatory requirements impacting matters within designated scope of responsibility; maintaining current knowledge of departmental policies/standards/procedures, new clinical procedures/processes, patient safety goals, core measure quality indicators and other issues/requirements impacting matters within assigned scope of responsibility; attending conferences on an annual basis for certification and program requirements; ensuring these factors are considered and integrated into clinical, performance improvement and education activities. Essential Duties:
Coordinates care for all assigned patients throughout the continuum of care from diagnosis to release from care.
Provides education, psychosocial and logistical support to improve patient preparedness for treatment and to streamline care path transitions.
Determines and assesses personal needs/concerns and helps patients/families to understand treatment options and what the diagnosis means.
Identifies actual and/or potential problems/concerns and intervenes in a timely and appropriate manner.
Coordinates tests and other procedures so all are timely and with as few interruptions to the patient's life as possible.
Shares assessments and patient response; remains a support system throughout the patient's course of treatment.
Provides follow-up for further diagnostic work-up, education and support to promote coping for both the patient and family; ensures that patient or family understands follow-up and referral information.
Provides support to the patient/family during difficult decision-making periods, empowering them to make informed treatment decisions; advocates for patient/family in decision-making discussions, preserving and protecting patient autonomy, dignity, rights and cultural beliefs.
Maintains ongoing communication with patients to check progress through the course of their experience to help assure their needs are being met.
Documents procedures and interactions in the patient's medical record.
Provides direct patient care within scope of licensure/level of training, established procedures and direction from physician.
Greets and prepares patients for practitioner by obtaining and recording vital signs and other appropriate information, such as height, weight, drug allergies, current medications and presenting problem; may provide patient mobility assistance as necessary.
Administers approved medications via oral, subcutaneous, intramuscular or intradermal routes under supervision of practitioner or nurse supervisor.
Assists with diagnostic tests and clinical procedures within scope of licensure/level of training and established procedures to include IV starts and blood draws.
Ensures patient privacy and comfort during the exam.
Instructs patients in the collection of samples and other tests.
Schedules/confirms patients for diagnostic tests, surgeries, and post-operative appointments as ordered by the physician.
Schedules patient appointments for Stereotactic, ultrasound guided biopsies, ultrasound guided cyst aspiration, needle localization, mammogram, and ultrasound tests.
Schedules patient's appointments with oncology and/or radiation/oncology/ plastic surgery.
Schedules surgeries and post-operative appointments.
Ensures all necessary paperwork, signed orders and consent forms films, ultrasound, mammogram, and MRIs and any additional patient information needed for patient care are at hand with reports prior to patient arrival.
Sends films and chart notes to appropriate physician; tracks patient's films and appointments with other physicians.
Creates and updates daily, weekly and monthly schedule of procedures and distributes to radiologist, technicians, and front desk.
Screens, communicates and responds to patient needs appropriately within scope of licensure.
Responds to patient phone calls, feedback and complaints using approved protocols; ensures documentation of phone calls meets established standards.
Prepares, cleans and sterilizes instruments and maintains equipment; keeps patient exam rooms clean and orderly.
Disposes of contaminated items accordance to FMG Exposure Control Plan.
Anticipates practitioner's needs for medications, supplies and equipment and plans availability accordingly.
Maintains a database of clinical and demographic information on breast cancer patients in accordance with regulatory requirements; tracks pertinent data throughout the continuum of care and through the lifetime of the patient.
Produces abstracts of data to assist physicians with evaluating and improving patient outcomes.
Performs related duties as required.
Assists surgeons with biopsy procedures in compliance with regulations and clinic standards of quality patient care.
Ensures all referring physicians have chart notes and pathology reports are received within designated timeframe.
Follows-up with pathologist if not received within allotted timeframe. Ensures proper check in/out of films for procedures and follow-up.
Graduation from an accredited school of practical nursing approved by the Washington State Board of Nursing. One year of practical nursing work experience in a clinic setting OR two years of acute hospital nursing experience preferred.
Current certification as a registered LPN in the state of Washington.
Current healthcare provider BLS certification within 30 days of date of hire.
Breast Patient Navigator Certification – National Consortium of Breast Centers, Inc (or ability to obtain at first availability following 90 days of employment - typically within one year)
- Requisition ID: 2019-R0222448
- Schedule: Full-time
- Shift: Day Job
- Market: CHI-Franciscan Medical Group
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