CCRI Job - 42859363 | CareerArc
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Company: CCRI
Location: Warwick, RI
Career Level: Entry Level
Industries: Government, Nonprofit, Education

Description

Supervise student workers while assisting students with software and hardware in an Academic Computer Lab environment.

Duties and Responsibilities

• Supervising student workers in the Academic Computer Lab 
• Assisting students with software and hardware in the Academic Computer Lab 
• Answering general questions 
• Resetting student passwords 
• Answers help desk phone when needed 
• Assisting clients connecting their mobile devices to the CCRI wireless network 
• Provides Tier 1 support to students, faculty, and staff 
• Relays questions to Tier 2 support when necessary 
• Logs equipment damage and malfunctions with management 
• Provides assistance and support for printers, computers, and other equipment 
• Must be able to lift 30 pounds 
• Performs other related duties as assignment


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