Club Demonstration Services Job - 39330980 | CareerArc
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Company: Club Demonstration Services
Location: Bentonville, AR
Career Level: Director
Industries: Retail, Wholesale, Apparel

Description

Account Director – Shopper Commerce

 

In a complex world, EDGE Marketing strives to keep it simple. It's how we think, strategize and execute for our clients.

 

EDGE is an agency focused on shopper and consumer activations, no matter where they take place. We do this with a mixture of courage, heart, hustle and creativity.

 

An Advantage Solutions agency, EDGE is connected to the leading trends and insights. A start up at heart, we love to roll up our sleeves and Get. Stuff. Done.

 

The Account Director at EDGE Marketing Services, functions as the main headquarter client relationship manager of EDGE's consumer promotion and shopper marketing program deliverables within multiple categories or retail channels working with a well known CPG company and a large national retaler.

 

A successful Account Director will focus on financial health of the client, organic business development, effective and efficient program management of the Agency team and results that are in concert with client and retailer initiatives. Proficiency in conceptual selling and consulting will be defined by effective written and oral communication skills with clients, customers, and agency partners.

 

Responsibilities

  • Demonstrate product category ownership (within the pet specialty, dollar or beauty channels) with Marketing and Sales client base to show EDGE's thought leadership as a consultant
  • Solid client management experience and working with highly visible clients within the CPG (consumer packaged goods) industry
  • Cultivate strong relationships with client trade, sales and marketing teams, including 3rd party agencies as required, to harmonize cross-functional client communications from inception to analysis of client programs
  • Manage and mentor contributing team members
  • Oversee proposals and program presentations for effective and efficient resources to meet the client goals and agency revenue targets
  • Identify new business opportunities within existing clients as well as with extended client base
  • Synchronize and standardize best practices for client program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
  • Effective recruiting, hiring, training, and development of direct reports
  • Serve as financial relationship owner for cross-agency team departments and/or clients to deliver timely client decisions and approvals

Qualifications

  • Education Level: 
    • Required - Bachelor's Degree or equivalent experience 
    • Preferred - MBA Degree or equivalent experience.  Field of Study/Area of Experience:  Marketing or Public Relations
  • Must have 2+ years of current working knowledge of executing programs w/in the Pet Specialty, Beauty or Dollar channels- knowing the inner workings of these retail channels, etc.
  • 6+ years of client management experience within a shopper marketing agency, CPG, or brand management
  • Ability to make oral presentations, team building skills, and excellent customer service orientation
  • Flexible and adaptable, able to change and alter according to changes in projects or business environment
  • Track record of building and maintaining customer/client relationships
  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

 

Advantage Solutions is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. 

 

What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off

Responsibilities:

  • Demonstrate product category and retail channel ownership, primarily focused on Walmart, with Marketing and Sales client base.
  • Cultivate strong relationships with client trade, sales and marketing teams, including 3rdparty agencies as required, to harmonize cross-functional client communications.
  • Develop and execute Shopper Marketing plans for multiple clients at Walmart and oversee proposals and program presentations for effective and efficient resources to meet the client goals and agency revenue targets. Candidate must have a strong working knowledge of Walmart marketing vehicles and how to apply them to a client's business needs.
  • Identify new business opportunities within existing clients as well as with extended client base.
  • Activate assignments and encourage partnership with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/ shopper insights that drive behavior change.

Qualifications:

  • Bachelor's Degree or equivalent experience is required; MBA Degree or equivalent job-related experience is preferred in Marketing field
  • 6-8 years of experience in the role of supervisor/leader/manager in an agency, CPG, or brand management, including experience in shopper marketing
  • Ability to make oral presentations, team building skills, and excellent customer service orientation
  • Flexible and adaptable, able to change and alter according to changes in projects or business environment
  • Track record of building and maintaining customer/client relationships


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