Conn's HomePlus Job - 30447044 | CareerArc
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Company: Conn's HomePlus
Location: Dallas, TX
Career Level: Associate
Industries: Retail, Wholesale, Apparel


Conn's Customer Service Representative's role is to answer inbound calls to the warehouse and service customers' needs in a professional manner. Scheduling deliveries and customer pick–ups to and from the warehouse for the customers and retail locations. Providing dispatch for the delivery drivers while they are out on routes.


  • Professionally answers incoming customer calls and resolve their issue.
  • Services customers arriving at the warehouse for customer pickups
  • Dispatch for delivery teams as they deliver products and assist with any issue.
  • Contacts customers for pre-delivery to coordinate delivery times


  • Must be able to handle a large volume of inbound phone calls and perform inventory functions, including stock checks.
  • Must have excellent customer service and organizational skills
  • Computer and clerical experience is preferred
  • Must be able to occasionally position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time
  • Bilingual (English and Spanish) is a plus
  • High school diploma or GED is required

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