Labcorp Drug Development Job - 39796003 | CareerArc
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Company: Labcorp Drug Development
Location: Durham, NC
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech


Job Overview:

Position is responsible for driving efficiency and effectiveness within the commercial organization by playing a critical role in supporting global commercial enablement functions and training for Inside Sales teams. Critical success factors for this role include: implementation of training for Inside Sales, support of several training functions to include Commercial selling skills, social platforms, SalesForce.Com and social selling.


Training, Best Practices & Communication


  • Collaborates closely with Team Leads to strengthen and support Inside Sales training curriculum. 
  • Provides new Inside Sales Managers (ISMS) a deep understanding of prospecting tools such as LinkedIn Navigator and other social platform tools.
  • Drives and reinforces use of (SFDC) within the sales team, emphasizing business standards and execution of best practice in conjunction with the Tools and Technology Team
  • Coordinates cross training on selling skills with other business units with Commercial Training Lead guidance.


BU Commercial Project Management & Meeting Support


  • Work with Commercial Training Lead on the Global Commercial Meeting communication and pre-work, Inside Sales sales meetings, service launches including training, reinforcement and best practice.
  • Work with Commercial Training Lead to support sales meeting agendas under direction of commercial leadership.
  • Develop tools/resources/processes and work with appropriate individuals to support commercial effectiveness initiatives, skill enhancement, voice of the field, cross- functional team integration, best practice sharing and process development.
  • Create and execute engaging and compelling learning activities for sales meetings.  Develop learning resources and motivational learning activities aligned with best practice and effectiveness initiatives. 
  • Support field sales client engagement for site visits, facility tours, and territory support needs.
  • Participate in Global Commercial Organization projects and support initiatives as needed.
Education/Qualifications: Recommended:
  •  BS/BA degree 
  • Excellent written and verbal communication
  • Knowledge of Inside Sales selling process
  • Experience in training facilitation, needs assessment, and process mapping a plus
  • Instructional Design related activities, experience in using Articulate 360 suite for eLearning development a plus
  • Strong knowledge of Microsoft Office tools such as Power Point and Publisher
  • Knowledge of adult learning theory a plus
  • Demonstrated success working in a matrix environment
  • Building programs using ADDIE and/or The 6 Disciplines of Breakthrough Learning a plus
  • Minimum Required:

    3 years-experience in a learning and development role

    Previous roles should include but not limited to:

    • Sales, Training or Inside Sales related activities
    • Training facilitation or sales skills development using in-person delivery methods, virtual platforms or hybrid methods
    • Training on social media platforms and related sales prospecting tools
    • Understanding and application of
    • Cross functional Project Management
    • Coordination of schedules and agendas for large-scale, complex team meetings
    • Ability to work independently to drive results and complete projects on deadline

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