CVS Health Job - 39944080 | CareerArc
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Company: CVS Health
Location: Buffalo, NY
Career Level: Director
Industries: Retail, Wholesale, Apparel


Job Description
CVS now a Fortune 4 company!

Through complex negotiations and in-depth knowledge of Meritain's products and services, the Account Director will initiate actions which maximize revenue, retain and grow large client relationships, and effectively position our products and rate/fee levels with an emphasis on expanding the assigned book of business. The Account Director will also provide guidance, support, and strategic leadership among the service teams assigned to their book of business.

Meets assigned sales, retention and profitability objectives and seeks opportunities for profitable growth. Acts as strategic business partner to customers and producers to optimize the positioning of Aetna's products and services and to attain profitability and membership objectives. Draws from entire spectrum of product line and seeks opportunities to execute cross-sell strategies and add other lines of business. Retains and cultivates a profitable book of business by coordinating the renewal process. Works collaboratively within Aetna and across business functions to ensure customer needs are understood and key issues are addressed. Thoroughly analyzes and reviews reports and utilization in order to consult with customers, implement appropriate interventions and drive mutually beneficial outcomes for the customer and Aetna. Analyzes and reviews reports/data and utilization to assist the customers in understanding key drivers of benefits cost. Recommends solutions based on data. Coordinates resources to ensure a successful case installation of new products and services.

This position can be considered WFH-US.

Required Qualifications
5 – 7 years' experience in Sales & Service - Account Management, Sales & Service - Complex negotiations, Sales & Service - Sales administration, support, reporting, Sales & Service - Self-insured/stop loss products, Sales & Service - Strategy development

Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - TE Microsoft Excel

Insurance - Life and Health Insurance License

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
Leadership - Collaborating for Results, Leadership - Developing and Executing Strategy, Sales - Negotiating Collaboratively

Ideal candidate will have prior experience in a client management role, demonstrated examples of owning/managing complex customer relationships and an operations background. Ability to manage for profitable growth, anticipate and respond to marketplace trends; develop strategies that drive the business; demonstrate cross-cultural sensitivity; integrate financial, marketing, and strategic concepts.

Bachelor's degree or equivalent experience

5 – 7 years' experience in Sales & Service - Account Management, Sales & Service - Complex negotiations, Sales & Service - Sales administration, support, reporting, Sales & Service - Self-insured/stop loss products, Sales & Service - Strategy development

Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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