The Advisor, Omni Channel Fulfillment Operations is responsible for the day-to-day management of the performance of our Front Store digital direct-to-consumer fulfillment programs. This includes partnering with Store Operations and other internal partner teams to manage the Ship-From-Store program, fulfillment planning and capacity management across our store and distribution center network, peak season planning and execution, acting as a liaison with stores and field teams to address program issues, and supporting the growth of our digital direct-to-consumer business through expansion of the Ship-From-Store network. The individual would also be responsible for monitoring and analyzing fulfillment KPIs, driving root cause analysis and actions to improve performance, and identifying service and cost savings opportunities in collaboration with a cross functional team including digital, supply chain, merchandising and others.
- 3+ years of professional experience in operations or customer management
- 3+ years of experience within the supply chain, inventory management or related field
- 3+ years of experience with Microsoft Office (excel, word, powerpoint, access)
- Tableau experience
- Retail or pharmacy experience
- SQL experience
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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