CVS Health Job - 41226448 | CareerArc
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Company: CVS Health
Location: Chicago, IL
Career Level: Associate
Industries: Retail, Wholesale, Apparel


Job Description
The successful candidate will be working alongside other designers, developers, and product managers, the UX Designer will through research and user-centered principles ensure the user is always at the forefront of the design process.

Required Qualifications
Fundamental Components:

Possess a "people first" mindset in process of creation, artifacts produced, as well as team collaboration

Support the Online Product Strategy & Design process, the APLC lifecycle and business processes to deliver an effective, efficient and pleasing user interface

Consult to drive effective user experience designs that meet or exceed user expectations and meet or exceed organizational/business goals; work with project team to refine requirements and include usability testing strategy and objectives in the software development process

Support business and software development activities as a user centered design subject matter expert; take leadership role in the development of user centered design and evaluation strategy, estimation, proposal creation, test preparation, evaluations, analysis, recommendations and post implementation review

Ability to plan, conduct and facilitate oral presentations and user evaluations, including information mapping, focus groups, various forms of usability testing and heuristic evaluations

Knowledge and experience with collecting end user requirements, developing user profiles and/or personas, conducting task analysis and eliciting user feedback

Responsible for managing, directing and planning one or more user experience projects of varying complexity; independently manage the day-to-day project activities

Demonstrate broad knowledge of user centered design (UCD) practices; educate partners about appropriate short and long-term UCD approach for project

Stay current on user centered design best practices, industry practices, innovation and trends

May provide oversight for project scope, timeline, and budget

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
Expert knowledge of user-centered interface design processes, methodology and UI best practices.

Experience building prototypes in Axure or InVision.

Minimal technical skills: Illustrator, Photoshop, HTML, CSS.

Experience conducting or managing usability tests to validate design.

Experience with managing style guides and pattern libraries for large, complex projects.

Demonstrated understanding of designing across platforms/devices.

Ability to lead the design of large, complex systems of interactions.

Demonstrated skills creating process flows, site maps, wireframes, prototypes, and other UX deliverables.

Ability to take on complex problems and arrive at simple solutions, matched with the communication skills to talk through and present solutions with both technical and non-technical personnel.


Minimum 3 years experience.

Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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