CMG Data & Insights Lead
Client & Market Growth (CMG) is seeking an Insights Leader with a passion for transforming data into meaningful business insights and opportunities for our leadership and staff. The CMG Insights Lead will join a talented, experienced and functionally diverse team that delivers unique experiences designed to maximize moments with our clients. This person will part of a small dedicated team, an expanded matrixed team and Deloitte ITS to prioritize, deliver and evolve a growing and varied portfolio of solutions. The CMG Insights Lead will be responsible for shaping and defining the cross-CMG data and insight strategy, managing technology projects that enable our leaders to deliver exceptional experiences that spans across an array of channels focused on the overall Deloitte client experience. This person should be detail-oriented generating innovative ideas for how to integrate data, technology, and analytics to help the CMG channels make smarter, more informed decisions.
Work you'll do:
•\tLead and support technology focused projects to support technology and digitally enabled business capabilities to attain strategic objectives that support Client & Market Growth channels, our clients and other key stakeholders
•\tCreating product and project roadmaps, gathering user requirements and feedback, testing and prioritizing fixes and modifications
•\tUnderstand existing technology landscape, how best to utilize existing tools and resources, and make recommendations on how to improve our data and insights capabilities across the landscape
•\tCollect and synthesize data visualization requirements from appropriate stakeholders while challenging stakeholders to be thoughtful on the action an insight can inspire
•\tPartner with technical and infrastructure teams in delivery of solutions to maximize investment across the CMG technology portfolio
•\tWork closely with the CMG and CA Technology Leaders to define and execute forward-looking plans to develop relevant new technology tools and capabilities
•\tBuild strong relationships across the CMG channels, ITS, and CMG Tech COE
•\tResearch and bring forward new and emerging analytical tools (BI/AI/NLP/etc.)
Minimum of 6 years direct experience delivering data and technology enabled projects
Ideal candidate will be a self-starter, capable of working independently and proactively, and operating effectively in ambiguity
Strong quantitative and analytical skills, with the ability to distill large amounts of data into simple language and action plans
Excellent oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word)
Well-developed analytical skills
Ability to synthesize group discussions into concise / concrete bullet points and help steer abstract dialogue into actionable themes and business requirements
Ability to analyze processes, problems and opportunities and develop recommendations or solutions
Ability to translate business requirements into functional requirements and user stories
Strong based project and program management skills including the ability to assess and manage programmatic risk, exercising judgement what and when to escalate issues to leadership
Experience delivery projects using Agile software development methodologies and techniques
Bachelors' degree in technology related field
Ability to travel up to 25% of the time (Monday – Thursday/Friday)
Advanced degree in Computer Science, Software Engineering, Management Information Systems or equivalent degree
PMP certification and/or Agile certification
Prior client services experience (in any function)
Prior experience using/implementing Salesforce.com
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.
As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available. https://www2.deloitte.com/us/en/pages/careers/articles/ban-the-box-notices.html
Requisition code: E20NATSMGRDG007-CL5
Apply on company website