Deloitte Greenhouse Experience Transition Lab Producer, Specialist
The Deloitte Greenhouse is an advanced, immersive environment designed to accelerate breakthroughs. It combines behavioral methods, analytics, technology and experienced facilitation to create an experience that can bring about extraordinary results for clients. The Deloitte Greenhouse is designed as a place for cultivation – of ideas, of relationships and of opportunities.
The Deloitte Greenhouse integrates a suite of unique client and internal offerings into one dynamic space. The Greenhouse Lab Offerings types include: Innovation, Insight, Leadership, Strategy, Relationship, Transformation, Transition, and Custom Labs. The Deloitte Greenhouses provide an environment that fosters creativity with approaches and expertise to help clients innovate across a range of issues—leadership, relationships, strategies— and provides a very powerful experience for both external and internal teams. Clients who engage with these Greenhouses will uncover highly relevant insights and develop more successful approaches to complex challenges.
In this role, you will be a part of the Greenhouse Experience team but support our broader team within Client Accelerators – focusing on key role-based programs such as the CEO Program, CFO Program, and other key roles as needs arise.
Work you'll do
This role will give the candidate a unique opportunity to work with a wide array of clients to solve exciting business challenges, stretch their critical thinking and problem-solving skills and network with executive level clients as well as Deloitte leaders that include Clients & Industry leaders, function leaders, and high-performing LCSPs who lead our OCEO/ORMP/Strategic portfolio client accounts.
In this role, you will specifically focus on Transition Labs – a key offering that supports C-level executives prepare for and accelerate transition into their role – focusing on their time/priorities, their talent, and their critical relationships across their stakeholders, culminating in a 180-day transition plan. You will also work across key programs across Client Accelerators (which is the larger organization that Greenhouse Experience resides) and key partners across our Deloitte businesses that deliver lab offerings such as the Finance Transformation service offering within Deloitte Consulting.
Your primary responsibilities:
Lab Design and Execution
•\tSupporting local Greenhouse lab design, which includes planning and managing all lab materials and tools, participating in and documenting design sessions for both transition and other offerings, researching as part of the design effort, and managing pre-lab interviews as appropriate
•\tParticipating in lab delivery on an ongoing basis, which includes providing on-site support and facilitating lab break-out activities under the mentorship and guidance of Lab Facilitators
•\tDeveloping comprehensive documentation for each lab, which includes capturing notes, synthesizing and organizing the information for documentation purposes
•\tResearching and piloting innovative approaches that can enhance our offerings, including data analysis
•\tCapturing notes from calls with customers and translating into a design protocol or agenda
•\tDemonstrating strong presentation skills, including the ability to understand and address client challenges and draw out key talking points; selecting speaking style and approach best suited for the situation and audience.
•\tBringing wide-ranging experience, professional concepts, and functional area / Deloitte objectives to support design and delivery of labs; bringing personal subject matter expertise to play where relevant – including knowledge of C-level issues and key functional area knowledge such as finance
•\tManaging all logistics and providing operational support and underlying project management for assigned labs – including end to end lab management setting up calls, managing teams through prep work, preparing/printing all lab materials, managing catering, setting up lab environment, and cleaning up lab environment post sessions
•\tLeading reporting efforts for the team, working closely with the Operations team to respond to reporting requests and other ad-hoc operational efforts
•\tWorking collaboratively with all team members, promoting teamwork and high quality deliverables.
•\tPromoting lab sessions when interacting with account teams in support of the team's goals.
The Deloitte Greenhouse Experience team sits within Deloitte's Client Experience (CE) organization, which supports LCSPs and account teams in helping key client leaders, their teams, and organizations address their most pressing challenges.
The Lab Producer will be responsible for supporting the Lab Facilitators with facilitation of lab requests in the Greenhouse, and where applicable, global lab sessions and/or lab sessions at other Greenhouse locations. The ideal candidate will be a high-performing Senior Consultant with strong project management skills, great PowerPoint skills and a passion for creating innovative, dynamic, unique experiences for our clients and account teams. A proactive and hard-working attitude will help the person excel in this role. Strong Consultants and 1st year Managers will also be considered.
•\tMinimum of 1+ years direct experience serving Deloitte clients, delivering services through a function.
•\tWell-developed analytical skills - ability to synthesize group discussions into concise / concrete bullet points and help steer abstract dialogue into actionable themes.
•\tIdeal candidate will be a self-starter, capable of working independently, proactively and operating effectively in ambiguity.
•\tThrives in fast-paced, detail-oriented environment
•\tAbility to multitask and manage work across multiple streams
•\tExcellent presence, as well as strong writing and oral presentation skills
•\tManages risks-knowing what and when to escalate issues to the Lab Facilitator
•\tProficiency in Microsoft Office Suite of applications including excellent PowerPoint skills or SharePoint experiences are a big plus
•\tPractitioner ideally based in a location with a Greenhouse (NYC, Chicago, DU, DC, Bay Area), with estimated up to 40% travel.
•\tUnderstanding of corporate finance terminology and CFO responsibilities
•\tInterest and experience with analytical methods and tools, including data visualization are desirable.
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
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As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Deloitte will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance where applicable. See notices of various ban-the-box laws where available. https://www2.deloitte.com/us/en/pages/careers/articles/ban-the-box-notices.html
Requisition code: E20NATSSPEDG016-CL4
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