Deloitte Job - 30448214 | CareerArc
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Company: Deloitte
Location: Charleston, WV
Career Level: Associate
Industries: Business Services, Consulting


Core Business Operations – Core Industry Solutions –Epic Instructional Designer- Ambulatory

Are you an experienced, passionate pioneer in technology? A roll-up-your-sleeves Epic Analyst who wants be part of a collaborative environment? A leader who can incorporate new ideas in a think-tank and share new ideas with your colleagues? If so, consider a Project Delivery opportunity with Deloitte.

Interested? Learn more below:

Work you'll do

As an Epic Instructional Designer in the Core Business Operations practice, you'll have the opportunity to transform the way health systems provide patient care throughout the implementation of an Epic Electronic Health Record. Your time will be spent assessing training needs by group of operational users, designing training curriculum, developing training materials, and mentoring Credentialed Trainers who will conduct operational training to successfully implement and adopt new technologies or business process changes.

The Team

Our Systems Engineering team delivers large-scale software applications and integrated systems, and assists clients with architecture design, assessment and optimization, and definition. We develop service-oriented architecture (SOA) and other integration solutions to enable information sharing and management between business partners and disparate processes and systems, and we deliver technology enablement to support CIO services transformation.

Systems Engineering professionals focus on key client issues that impact the core business by maximizing operational value, driving down the cost of quality, and enhancing technology innovation. Our teams deliver a wide range of services, including application architecture design and optimization, application modernization, business process management and solution integration, custom application design and development, and large-scale technology delivery program efforts.



  • Minimum\n2+ years of professional experience in a training environment

  • Background\nin Adult Learning Principles, ADDIE modeling, System Development Life Cycle\n(SDLC) and Authoring Tools (Captivate, Articulate, Camtasia, etc.)

  • Demonstrated\ntraining material design, development and delivery experience

  • Ability\nto travel up to 100%

  • 3+ years of experience in healthcare operations,\nclinical environment, or healthcare IT setting
    \n• Certification in Epic Ambulatory, MyChart

  • Experience with one full Epic implementation and\ngo-live

  • Experience with Epic's Training Wheels and MST\nenvironment development

  • College degree or equivalent years of experience

  • Must be willing to live within a commutable\ndistance or willing to relocate to Louisville, KY region

  • \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nKnowledge and experience working with\nMicrosoft Office tools
    \n• Solid analytical and critical thinking skills
    \n• Ability to identify issues, prioritize and problem solve to resolution
    \n• Superior communication and customer service abilities
    \n• Team player with the willingness/ability to work in a collaborative\nenvironment






  • Strong\nvalue alignment to our core RICCE values (Respect, Inclusion, Community,\nCommitment and Excellence)

  • Previous\nexperience with a systems/technology implementation, focusing on systems\ntraining, technology adoption and change management techniques Ability to adapt and operate effectively in ambiguous or\nrapidly changing environment

  • Clinical\nor operational experience preferred


How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

As used in this posting, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: E20LOUCACSMC053-USDC

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