Des Moines Embassy Suites Job - 39795796 | CareerArc
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Company: Des Moines Embassy Suites
Location: Des Moines, IA
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure

Description

Hotel: 

Des Moines Embassy Suites

Job Description

Profile: 

Telecommute: No 

Bonus Eligible: No 

Direct Reports: No 

Reports To: Executive Chef, Banquet Manager or All Purpose Manager 

Equipment: Uniform 

Primary Purpose: 

The primary purpose of the Complimentary Food & Beverage Attendant is to provide guests with an excellent dining experience while assisting in the presentation of the complimentary breakfast/evening reception.

Work Performed: 

The Complimentary Food & Beverage Attendant will be tasked with the following duties, responsibilities, and assignments: 

  • Complete the sanitization/disinfection/cleanliness of work area, including counter tops, utensils, equipment, and refrigeration equipment; 

  • Present complimentary breakfast/evening reception by obtaining supplies, clearing dishes, wiping table, restocking buffet area. 

  • Provide a high level of customer service, including resolving customer concerns in a warm and professional manner;  

  • Able to perform the duties of a complimentary bartender, busser, cook, or server as needed; 

  • Knowledge of menus, presentation, and preparation methods; 

  • Ensure that all food is stored in proper containers and at proper storage and holding temperatures; 

  • Work with all employees as a team to ensure smooth operation of food production; 

  • Facilitate shift changes and relay any pertinent information to supervisor and/or next shift employees; 

  • Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination, keeping compartment sink, side boards, and refrigerators clean and sanitized;  

  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications; and 

  • Any and all other work as required to complete the primary purpose of the position. 

 

Qualifications: 

 

Required Prior Experience: 

Previous customer service experience 

Preferred Prior Experience:

Previous food service experience 

Preferred Education: 

High school diploma or equivalent 

Required Licenses/ Certification: 

Food Safety Training certified or become certified within first 60 days of employment.    

Alcohol Awareness certified or become certified within first 60 days of employment  

 

Physical: 

Able to lift a minimum of 50lbs occasionally and 15lbs regularly 

Able to bend and squat repeatedly 

Able to walk and stand for duration of scheduled shift  

 

Other: 

Flexible to work day shifts, early mornings, evenings, nights weekends and holidays 

 

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k;  tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends.  Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow.   Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos


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