Great opportunity to be a part of a new team that is being built at DXC in Puerto Rico. This team is going to be supporting three clients as new technologies are rolled out.
Some of the expectations are listed below for this role. The role is a 24/7 position.
Essential Job Functions
Analyzes, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved.
Deploying and supporting monitoring tool and runbook automation
Oversees the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed.
Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results. Prepares for and prescribes approaches to possible downstream implications.
Utilizes standard corporate tools to record change and problem activities for tracking purposes.
Bachelor's degree or equivalent combination of education and experience
Three or more years of experience with computer systems or networking
Basic AD, DNS, and DHCP experience
Basic SQL server experience
SCOM and System Center Orchestrator experience
Good organization skills to balance and prioritize work, and multitask
Good analytical and problem solving skills to troubleshoot systems problems
Good communication skills to communicate with support personnel, customers, and managers
Ability to work independently and as part of a team
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin,
citizenship, marital status, sex, sexual orientation/gender identity, age (40 or over), or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers
receive equal consideration for employment.
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities
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