Emerson Electric Co Job - 41783521 | CareerArc
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Company: Emerson Electric Co
Location: Cluj Napoca, CJ, Romania
Career Level: Associate
Industries: Manufacturing, Engineering, Aerospace

Description

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.Description
 
The Documentation Administrator is responsible for supplying the proper documentation for Emerson products, meeting customers' and sales departments' requirements in a timely manner and keeps all parties informed about the documentation status.

Responsibilities

  • Develop and maintain Emerson documentation standard (layout and contents)
  • Study drawings, specifications, and product samples
  • Prepare user documentation for a variety of material, including how-to guides and instruction manuals
  • Create Documentation Dossier according to user's requirements (table of contents, cover sheets, bookmarks and cite sources) for Projects, MRO and Service orders
  • Collect, organize and control qualitatively the electronic documentation from Factories / COF and other sources
  • Produce approval documentation as required and in a timely manner
  • Provide final documentation that accurately meets customer requirements (electronic, paper) and ensure the highest standards of presentation are maintained
  • Respond effectively to documentation requests and queries from internal customers
  • Update the ERP system documentation status according to business requirements/specifics
  • Works closely with the Sales Engineers / Project Manager/ Engineer / Order Administrator in order to bring clarity, meet the agreed timeline
  • Acts as interface between HUB, Drawing Team and Project/Customer Administrators Team and Finance in all documentation related matters (check customer orders and align with factory order)
  • In case of need, acts as escalation point for all documentation execution related matters in front of internal and external customers
  • Perform adequate documentation management and measurement
  • Archive soft copies of documentation
  • Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding

Requirements
  • University Degree in Business Administration or Equivalent;
  • At least 1 year experience in Customer Service;
  • Languages required  English and German;
  • Operational skills of using Microsoft Office tools (Outlook, Excel, Word, SharePoint) and Adobe Acrobat.


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