At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.The Worldwide Product Engineering position is based in the Emerson Austin office. The Austin team is part of a worldwide team of Product Engineers who in turn are part of the Customer Support organization that includes front line technical support. This role will include opportunities to interface with the Emerson Technology, Marketing, Lifecycle Services and Project Execution organizations in addition to direct customer engagement.
This position is well suited for problem solvers who enjoy working closely with customers on a variety of topics to provide solutions. This is achieved through the Product Engineer's personal knowledge and ability to build relationships with our worldwide end users. We are looking for candidates who enjoy working with many different customers and have the ability to solve technical issues relating to DeltaV Real-time embedded Controllers and I/O products. In addition to this customer interaction, those in Product Engineering have opportunities to work with many Emerson organizations.
AS A SR. PRODUCT ENGINEER, YOU WILL:
- Work directly with customers, Emerson Technical Support offices or representatives, Global Service Centre (GSC) engineers and development engineers on technical solutions to DeltaV applications.
- Provide feedback to Technology regarding our end user requirements of DeltaV software based on the investigation of field issues.
- Generate close consultative long term relationships with key Emerson customers in order to assist with their DeltaV support need.
- Handle technical investigations around customer issues in the areas of DeltaV Real-time embedded Controllers and I/O products.
WHO YOU ARE:
You stay on top of new technologies. You manage uncertainty with confidence. You engage in collaborative planning. You take time to ask questions and define the problem. You make learning a priority and a goal.
REQUIRED EDUCATION, EXPERIENCE & SKILLS:
- BS in Engineering or Computer Science and 4+ years of relevant experience
- Must have background in Control Systems
- Process Plant experience
- Creative problem solver
- Ability to work directly with the end user resolving system issues on a running process
- Excellent written and verbal communication skills are essential to support regular interfacing with customers and other departments within Emerson
- Ability to travel up to 25%, including Internationally
PREFERRED EDUCATION, EXPERIENCE & SKILLS:
- Previous knowledge of DeltaV control systems and/or DeltaV peripheral products
Our Commitment to Our People
We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership.
Flexible and competitive benefits plans offer you the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement, and more. We provide employees flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave.
Our success is measured by the positive impact we make on people, our communities and the world in which we live. Learn more about us!.
Our Commitment to Diversity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place.
Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees. Learn more about ourCulture & Values and about Diversity & Inclusion at Emerson.
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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