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Company: Enterprise Holdings
Location: Medford, OR
Career Level: Associate
Industries: Hospitality, Travel, Leisure

Description

Equal Opportunity Employer/Disability/Veterans

The Medford airport location has an exciting opportunity for a Full Time Sr. Customer Assistance Representative. The Sr. CARwill provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Sr. CAR will gain knowledge through local training and hands-on experience to service customers at the counter and return lane.

This full time (40 hours/week) position pays $11.25 per hour, offeres benefits (Medical, Dental, paid tim off), and is at our Medford, OR airport location. Candidates must be able to work the following shifts:

  • Tuesday 4:00 pm to 12:30 am
  • Wednesday 4:00 pm to 12:30 am
  • Thursday 4:00 pm to 12:30 am
  • Friday 4:00 pm to 12:30 am
  • Saturday 4:00 pm to 12:30 am

or

  • Sunday 4:00 pm to 12:30 am
  • Monday 4:00 pm to 12:30 am
  • Tuesday 4:00 pm to 12:30 am
  • Wednesday 4:00 pm to 12:30 am
  • Thursday 4:00 pm to 12:30 am

Responsibilities:

Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone

  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • Sell optional protection products, upgrades, fuel options and other additional equipment
  • Assist to assess condition of rental upon return
  • Confirm rental paperwork from the Exit Booth
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Qualifications:
    • Must be at least 18 years old
    • High school diploma or GED equivalent required; some college preferred
    • Requires at least 6 monthscustomer serviceexperience within the past 5 years
    • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol relatedevent on driving record in the past 5 years (DUI, DWI, failed breath test, diversion agreement or similar)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

This position pays $11.25 per hour, and is at our Medford, OR airport location. Candidates must be able to work the following shifts:

  • Tuesday 4:00 pm to 12:30 am
  • Wednesday 4:00 pm to 12:30 am
  • Thursday 4:00 pm to 12:30 am
  • Friday 4:00 pm to 12:30 am
  • Saturday 4:00 pm to 12:30 am

or

  • Sunday 4:00 pm to 12:30 am
  • Monday 4:00 pm to 12:30 am
  • Tuesday 4:00 pm to 12:30 am
  • Wednesday 4:00 pm to 12:30 am
  • Thursday 4:00 pm to 12:30 am


 Apply on company website