Enterprise Holdings Job - 25315004 | CareerArc
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Company: Enterprise Holdings
Location: Kailua Kona, HI
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure

Description

Alamo Rent A Carhas an exciting opportunity for aGreeter at the Kona Keahole Airport location on the Big Island.The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfillingcustomer needs as they relate to theoverall rental process. They provide customers with appropriate vehicle selection as determined by therental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This position is part time 10-29 or 30-39 hours/week and comes with excellent benefits.


Responsibilities:
  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
  • Welcome members to the facility when they exit the bus or arrive on the lot.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure that hangtag information is completed correctly.
  • Maintain clean low mileage fleet mix requirements.
  • Thank member for their business.
  • Provide upgraded vehicles on request.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
  • Additional duties as assigned by a member of management.

Equal Opportunity Employer/Disability/Veterans


Qualifications:

  • Must be at least 18 years of age.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have completed education at a minimum of a high school diploma or GED or equivalent.
  • 1 year prior customer service experience preferred.
  • Must have a valid drivers license with a satisfactory driving record (no more than 3 moving violations on driving record in the past 3 years and no DUI/DWI in the past 5 years).
  • Apart from religious observation, must be able to work 10-29 or 30-39 hours per week including weekends and holidays.


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