Fairfield Inn & Suites Indianapolis Airport Job - 30711429 | CareerArc
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Company: Fairfield Inn & Suites Indianapolis Airport
Location: Indianapolis, IN
Career Level: Hourly
Industries: Hospitality, Travel, Leisure

Description


Fairfield Inn & Suites Indianapolis Airport

Fairfield Indianapolis Airport, Shuttle Driver with Excellent Customer Service Skills, apply online or in person! Job overview

As a Shuttle Driver, you will fill a support role in ensuring guest satisfaction through providing transportation, carrying baggage, disseminating information about the hotel and/or van destination, and coordinating certain aspects of guests' arrivals and departures in order to maximize guest satisfaction.

The ideal candidate will:
  • Preferably have hotel experience and must have a current, valid driver's license with a clean driving record.
  • At least two years driving experience
  • Be incredibly friendly, have an excellent attitude, customer centric, love to smile and have knowledge of the hotel facilities.
  • Arranges and Transports guests to and from the hotel for guest requested locations. Drives and parks safely and according to hotel driving policies.
  • Assists incoming and outgoing guests carrying baggage to and from their rooms; explains features of room to guest ensuring that all equipment is functioning properly; gives location of ice and vending machines; reviews safety procedures.
  • Is knowledgeable and informs guests of upcoming events/ functions in the hotel and in the surrounding area (including times, dates, and costs). Is very familiar with the area and provides guests with local directions in a courteous and accurate manner.
  • Ensures baggage is secured and tagged at guest request to store baggage.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management


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