Federal Aviation Administration Job - 32399888 | CareerArc
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Company: Federal Aviation Administration
Location: Oklahoma City, OK
Career Level: Director
Industries: Government, Nonprofit, Education


Help Duties Summary

The Enterprise Services Center delivers responsive Federal Shared Services in Financial Services, Information Systems Security and Technology Solutions to enable their Customers to focus on and excel at their core mission.

Learn more about this agency Responsibilities

The Director of the Enterprise Services Center (ESC) sets the corporate priorities and manages fiscal and human resources needed for organizational success and is responsible for delivery of high-quality, cost-effective products and services to multiple Federal Agencies and operating entities, including enterprise financial systems, accounting operations, information systems security, and information technology solutions.. The ESC is designated by the Office of Management and Budget as a Financial Management Center of Excellence, a Shared Services Provider, and as an Information Systems Security Line of Business Shared Service Provider. The Director administers a budget of approximately $160M annually in the execution of duties through a team of approximately 600 Federal employees and 300 contractors in a variety of professional and administrative disciplines.

Specific responsibilities include:

  • Oversees the delivery of information technology solutions in the areas of state-of-the-art software engineering, applications development, systems hosting, centralized help desk services, office automation and networking services, and telecommunications, media and printing services for Department of Transportation (DOT), and other Federal Government agencies.

  • Delivers information systems security services for risk management providing independent and operational security services to assist clients in achieving Federal Information Security Management Act compliance and conducts third party assessments under the Federal Risk and Authorization Management Program.

  • Develops, implements, integrates, and validates information management applications related to accounting, acquisition, cost, inventory, payroll, logistics, budget, and related systems for the FAA, DOT, and other Federal Government agencies.

  • Delivers turn-key financial operations services to FAA, DOT, and other Federal Government agencies, including accounts payable, accounts receivable and other general accounting, financial statements and reporting, asset management and inventory, and payroll operations.

  • Meets customer service level agreements, following the Franchise Fund Operating Principles, addressing the goals of the Financial Management Center of Excellence as identified by the Office of Management and Budget, and aligning with the Aeronautical Center, the Federal Aviation Administration, and the Department of Transportation's operational objectives.

  • Develops and maintains a pricing methodology to ensure full cost recovery and pricing that delivers best value to the customer in a fee-for-service basis in a franchise fund environment and optimizes internal ESC business operations through applied business acumen, continuous process improvement, and the innovative application of technology to maximize value to customers and reduce costs.

  • Evolves the ESC forward as a Center of Excellence for the Federal government and develops customer service standards, organizational mission and goals, governance models covering all stakeholders, i.e., FAA, DOT and client organizations.

Travel Required

25% or less - The job may require up to 25% travel.

Supervisory status


Promotion Potential


Required Documents

Help Required Documents

1. A resume.
2. An attachment individually addressing the Leadership and Technical Requirements if you do not address them in the answer blocks within the application.
3. An SF-50, Notification of Personnel Action, if you are claiming noncompetitive eligibility as a current/former FAA Executive or current/former member of the Senior Executive Service or equivalent system.
4. A Senior Executive Service Candidate Development Program (SESCDP) certificate if you are claiming noncompetitive status based on your completion of an SESCDP program.
Note: Please do not submit additional materials (i.e. DD Form 214, performance plans/evaluations, letters of recommendation, etc.) they will not be considered as part of the application package.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How To Apply

Help How to Apply

A resume and narrative individually addressing the requirements listed in this announcement (either uploaded or addressed in the answer blocks provided within the application) should be submitted online via the Apply button on this announcement. Uploaded resumes and narratives must be submitted in Word (or Word compatible) or PDF format. All documents must be received by 11:59 PM Eastern Time on the closing date of the announcement in order to receive consideration for the position.

You must apply online to receive consideration. Your application must have a status of "Received" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Received" each time a referral list is created in order to receive consideration for positions associated with register.

In addition to submitting a resume, applicants should address each of the leadership and technical requirements individually, describing work accomplishments that relate to each requirement. Leadership requirements reflect the FAA Executive Success Profile, which describes the behaviors and characteristics required of all FAA executives. Refer to the Executive Success Profile for examples of competencies that are associated with each leadership dimension. It is important that you describe actual accomplishments, rather than discussing your philosophy of the leadership dimensions. You are encouraged to use the "Challenge-Context-Action-Result (CCAR)" model to address the requirements.

If you are currently serving under a career Senior Executive Service (SES) or an FAA Executive System (FAES) appointment, are eligible for reinstatement into the SES or FAES, or have successfully completed an SES Candidate Development Program (CDP) approved by OPM, you only need to submit a resume and narrative statement covering each of the Technical Requirements listed above. You do not need to submit a narrative on the Leadership Requirements. SES CDP graduates should submit a copy of their CDP program certification with their package.

Read more Agency contact information Kimberly Brooks Phone

(202) 267-3901


(202) 267-5748



Address Federal Aviation Administration
Executive Resources Division
800 Independence Avenue, SW, Room 523
Washington, DC 20591
US Learn more about this agency Next steps

Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement. You will be notified of the outcome.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Read moreFair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants
Read more Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

Read more Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

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