Flex Job - 30618685 | CareerArc
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Company: Flex
Location: Guadalajara, Jal., Mexico
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

Job Description

The Program Manager will be based in Guadalajara, North Campus. responsible to meet and deliver all commercial aspects of the account and with the support of a multifunctional Customer Focus Team (CFT) coordinate the delivery of products and services, aligned to the expectation of the client. As the owner of the account in the site, the PM focus is on benefit realization, adherence to contract agreements and manage scope creep to maintain expected/quoted financial performance while minimize risks and maximize opportunities. Coordinates the development and implementation of Global Account strategies and projects through the CFT

We are looking for someone who demonstrates:

  • Intense collaboration
  • Passionate customer focus
  • Thoughtful, fast, disciplined execution
  • Tenacious commitment to continuous improvement
  • Relentless drive to win

Here is a glimpse of what you'll do:

  • Ensure compliance to contract and/or customer specific requirements/Statement of Work (SOW) and responsible to document additional agreements not included in the contract.
  • Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments or overall progress of the account.
  • Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
  • Coordinates the process of View Piont, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.
  • Monitors, reports and coordinates any troubleshooting of accounts receivables (AR)
  • Approves changes to standard costs and updates sales price at least every quarter. Claims raw materials revaluation to customer when applicable.
  • Responsible and accountable to maintain price book in Baan.
  • Creates the Forecast Demand Format and coordinates with finance the creation of Forecast Outlook(FOL) for its organization.
  • Ensure compliance to contract and/or customer specific requirements/Statement of Work (SOW) and responsible to document additional agreements not included in the contract.
  • Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments or overall progress of the account.
  • Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
  • Coordinates the process of View Piont, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.
  • Monitors, reports and coordinates any troubleshooting of accounts receivables (AR)
  • Approves changes to standard costs and updates sales price at least every quarter. Claims raw materials revaluation to customer when applicable.
  • Responsible and accountable to maintain price book in Baan.
  • Creates the Forecast Demand Format and coordinates with finance the creation of Forecast Outlook(FOL) for its organization.

Here is some of what you'll need (required):

  • College/University degree
  • 5+ years of experience in program administration/management or related area Contract manufacturing experience
  • Fluent in English
  • Strong working knowledge of the MS Office
  • Good presentations skills
  • Ability to interface and communicate with different levels of the organization
  • Ability to read, analyze and interpret technical operations, supply chain and financial reports
  • Well organized & disciplined, good attention to detail, sets priorities and manages time effectively
  • Knowledge of CFT
  • Baan
  • PCBA Experience
  • P&L
  • Strong Excel knowledge
  • Electronic industry experiences Must

Here are a few of our preferred experiences:

  • Optical fiber
  • PMP or Other PMI or Project/Program Management certificate

Here are a few examples of what you'll get for the great work you provideā€¦

  • Competitive Salary.
  • Life & Medical insurance.
  • Christmas Bonus.
  • Food Coupons.
  • Saving Fund.
Job Category OperationsFlex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accesibility@flextronics.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

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