MGR, NETWORK OPERATIONS - Job
This Manager position will be leading members of the Centralized Operations Center. This team is responsible for work order project management, both capital and expense for all class of plant project types (BAU, CIAC, CAF, METRO E), once the project is approved to preparing the project for the closing team. Project management includes updating Varasset with build statuses, ensuring milestones are correct and met and updated. Team is also responsible for management of both COE and CON COMP queues in M6 to ensure circuit order due dates are met.
Excellent project management and Strong organizational skills
Proven ability to interact with all levels of the organization and business partners
Strong written, oral and interpersonal skills
The ability to multi-task and have solid follow up system
Analytical and critical thinking skills
Very strong Knowledge Microsoft products, especially Excel
Minimum of 5 years of Supervisory experience
Ability to lead, motivate and influence others to achieve
Ability to work independently with little or no guidance
Able to work affectively with other teams
Some travel may be required
Knowledge of Varasset
A Bachelor's Degree or equivalent work experience in telecommunications
Knowledge of COE Engineering and Installation
Knowledge of OSP Engineering and installation
Knowledge of Infinium
Knowledge of M6
Minimum of 3 years or more experience in Engineering, Construction, Operations or related department
Knowledge of VxField
Consistently provides feedback and direction to staff to ensure employee development, engagement and business knowledge.
Leverages all employee communication vehicles and opportunities (weekly/monthly/quarterly/one-on-ones) to obtain feedback on departmental goals and standard processes to engage and to hold employees accountable to overall business operations, processes and results
Ensures employee advocacy and a positive work environment by listening and responding to employee feedback, issues, questions and concerns in a timely manner.
Will need to have a solid understanding of the business/department and standard processes within the first 30 days
Able to articulate business/departmental Goals and ensure standard processes are being followed by the work group.
This supervisor position will be supervising members of the Centralized Operations Center. This team is responsible for work order project management, both capital and expense for all class of plant project types (BAU, CIAC, CAF, METRO E), once the project is approved to preparing the project for the closing team. Project management includes updating Varasset with build statuses, ensuring milestones are correct and kept current. The team also performs the following tasks: hold monthly open project calls, establish milestone dates and drive resources to meet dates, coordinate material and perform call outs, perform request for quotes/bids, coordinate scheduling of work with resources.
Responsible for supervising the team that manages the COE_COMP queues in M6 to ensure circuit orders are processed/task completed upon in-service of COE equipment.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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