Role Summary: The Demand Generation Specialist adapts to maintain excellent relationship with external customers, supports partners with inside sales and sales support activities, gathering market data, generate and handle customer interest and demand detection. Provide well defined interests to sales representatives.
- Timely follow-up of inbound customer inquiries.
- Execute functional expertise of sales tools (SFDC, etc.).
- Initiate, build and maintain relationships with customers by providing accurate and relevant information about products and services.
- Effective communication via phone, email and other channels as required.
- Qualify sales opportunities with both new and existing customers.
- Develop sales opportunities and route according to business rules.
- Achieve quarterly and annual targets.
- Register all relevant information captured during customer interactions in CRM tools.
- Provide excellent customer service, customer-focused approach.
- Understand and fulfill all regulations of the internal policies of the company.
- Bachelor's Degree or 2+ years of previous sales and customer service experience.
- Spanish/English bilingual with strong conversational fluency.
- Previous outbound call experience.
- Effective and professional bilingual verbal and written communication – both with internal and external customers.
- Ability to work in a team or individually if required.
- Proficient end-user IT skills including MS Office and Outlook.
- Creative and innovative personality.
- Inside Sales/Telesales experience.
- Previous customer relationship management experience.
- Sales mindset and excellent interpersonal skills.
- Ability to provide excellent customer service, customer-focused approach.
- Result-oriented personality and capability to overcome obstacles.
About Us: GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE's mission and deliver for our customers. www.ge.com Additional Locations: Mexico;Mexico City;
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