Role Summary: Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area.
Essential Responsibilities: •Technical: Maintains all models specific to a modality in the assigned area..
•Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems.
•Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.
•LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
•Business growth: Assists in the growth and direction of business in his/her geographic area.
•Productivity: Responsible for Warranty and PMS contract cost control.
•Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
•Installation: Plays a leading role in complex and multifuntional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Qualifications/Requirements: •Bachelor's degree in biomedical engineering, electronics engineering or related area
•3-7 years' working experience in servicing biomedical or electronic equipment
•Technical analytical skills.
•Proficiency in English.
•Plans and organizes work effectively.
•Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
Desired Characteristics: •Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
•Change agent and process oriented.
•Ability to show self-initiative & motivation.
•Experience interfacing with both internal team members and external customers as part of a solution based service process.
•Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
•Experience troubleshooting and responding to customer concerns.
GE헬스케어에서 Field Service Engineer 경력직 인재를 채용합니다.
담당업무는 GE 헬스케어에서 납품한 FI Product관련 설치, 유지, 보수 및 AS입니다.
Functional Imaging Product* : 사이클로트론, PET-CT, 감마카메라 등
참고 URL: http://www.monews.co.kr/news/articleView.html?idxno=116919
반드시 Medical Device관련 Field Service Engineer 경력 3년 이상 및 의공학/전자/전기/기계 관련 전공 인재를 채용합니다.
추후 제품관련 해외 연수(스웨덴, 미국 등) 및 Global Communication이 간혹 발생되기 때문에 영어활용 측면에서 자신의 의견을 천천히라도 자신있게 표현 가능한 분은 우대합니다.
Global Leading 기업의 체계적인 교육을 통해, 훌륭한 Field Service Engineer로 성장하시길 원하는 분들의 지원 부탁드립니다.
About Us: GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE's mission and deliver for our customers. www.ge.com
GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter – great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients. Additional Locations: Korea, Republic of;Seoul;
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